
In this episode, MIM founder and CEO, Adam Norman sits down with Damon Edwards from Rundeck. Damon is the Cofounder and Chief Product Officer. Damon talks about Rundeck and PagerDuty, automation in Major Incident Management and how Operations can be...
Feb 5, 2021
1 hr 48 min

In this episode, MIM founder and CEO, Adam Norman sits down with Julie Gunderson and Ryan Garret from PagerDuty. Julie is a DevOps Advocate and Ryan is a Principal Solutions Consultant. The three discuss PagerDuty's capabilities as a leading tool...
Feb 1, 2021
1 hr 27 min

In this episode, MIM founder and CEO, Adam Norman sits down with Thomas Munson, Thomas is the NOC Manager at Box. Thomas and Adam discuss major incidents from a NOC perspective and the difference between working for large corporates and Scale-up Tech...
Jan 27, 2021
1 hr 12 min

In this episode, MIM founder and CEO, Adam Norman sits down with Andrew Jelley from O2 Telefonica, Andrew is the Head of Major Incident and Change Management. Andrew and Adam discuss major incidents in Telco, leadership and the qualities of great Major...
Jan 19, 2021
1 hr 31 min

In this episode, MIM founder and CEO, Adam Norman sits down with Dan Walker a Service Operations Manager from Cityfibre. Dan and Adam discuss the journey Cityfibre has been on, creating and implementing a new Major Incident function.Cityfibre is on a...
Nov 22, 2020
1 hr 33 min

In this episode, MIM founder and CEO, Adam Norman sits down with Andrew Luria a Senior Director of Major Incident Management at ADP. They discuss Andrew's 25-year journey with ADP, building out a global Major Incident function, how he selects, leads and...
Nov 4, 2020
1 hr 17 min

In this episode MIM founder and CEO, Adam Norman sits down with Jason Woosnam a Major Incident Manager at JPMorgan Chase & Co. They discuss Jason's 22 year career in the military, and the transition into the corporate world. Jason has also worked...
May 20, 2020
1 hr 51 min

MIM® Founder and CEO Adam Norman sits down with Allan Ramiro from First Data Corporation to talk about Major Incident Management in Banking
Dec 11, 2019
1 hr 24 min

MIM® Founder and CEO Adam Norman sits down with Nick Coates from Symantec to talk Major Incident Management
Oct 30, 2019
1 hr 19 min
