In this episode, MIM founder and CEO, Adam Norman sits down with Andrew Luria a Senior Director of Major Incident Management at ADP. They discuss Andrew's 25-year journey with ADP, building out a global Major Incident function, how he selects, leads and promotes his staff and how the function has evolved. <a href="https://www.majorincidentmanagement.com/">www.majorincidentmanagement.com</a> Subscribe to the <a href="https://majorincidentmanagement.us15.list-manage.com/subscribe?u=585a5cd2e11999a00aad5a006&amp;id=e7461ef41c">MIM® newsletter</a> Connect with us:<ul><li>&nbsp;on <a href="https://www.linkedin.com/company/official-major-incident-management">Linkedin</a></li><li>on twitter: @major_incidents</li><li><a href="https://www.youtube.com/channel/UC-7pbdq0OJe8AeHrs5pdfFw">Youtube</a></li></ul>

Episode 5: Dan Walker at Cityfibre

Welcome to the MIM® Podcast™.  We have created this show to provide a central place for the global major incident community. The MIM® Podcast™ brings guests from around the world to talk about all things IT Major Incident Management. MIM® is the professional body dedicated to global best practice for IT Major Incident Management®. We are transforming the way companies, professionals and IT Operations, reduce major incident downtime. Our methods and techniques save millions for companies around the globe, supports leading IT specialists and maximises collaboration.With clients in more than 72 countries, including the world’s largest business and consumer brands, we drive major incident innovation to protect businesses.