#014 - Today we talk about Employee Experience, and hear Carlos's journey to solve a system-wide problem of knowledge and resource disparity between the large corporations and the small/mid-sized companies. His journey led to him founding Wowledge, which provides actionable HR practices on demand for lean teams designing and implementing modern people programs.Links from this episode:Carlos's Book recommendation: The Creative Act: A Way of Being by Rick RubinCarlos's Podcast recommendations:Revisionist History by Malcolm GladwellLink to Wowledge's website: https://wowledge.com/

 #013Are you making these mistakes on your resume?  Today I talk about the most common errors I see on resumes that people send me - and how to fix them.  Spoiler alert - your great accomplishment at your last job - probably not being seen by the recruiter because you're missing this one thing.Happy listening!Would love to hear from you!Karen Worthy on LinkedIn

 #012 - Ever been frustrated by your company's homegrown software and wondered if there were a better solution out there?  Listen in as Sheila Akbar, the President and COO of Signet Education, shares her journey transitioning away from an innovative homegrown software platform and into multiple commercially available solutions.Links from this episode:Sheila's Book recommendation: Rest is Resistance:  A Manifesto by Tricia HerseySheila's Podcast recommendations:The Emerald with Joshua Michael SchreiLink to Signet Educations's website:  https://signeteducation.com/

#011Building in Public is a buzz-phrase with founders and CEOs - but what lessons can it share with the Operations and HR world?  In this Mini Lesson, we'll dive into Building in Public, talk through how to implement it, and talk about the transparency, openness, and vulnerability that it requires.Happy listening!Podcast Recommendation:Redefining Work with Lars SchmidtWould love to hear from you!Karen Worthy on LinkedIn

 #010 - Listen in as Victoria Pelletier (known for being "Unstoppable") overcomes not only personal adversity, but also successfully leads 6 acquisitions in only 18 months for her company.  Victoria is a professional motivational speaker, as well as a distinguished C-Suite executive, having achieved her first COO role at age 24.Links from this episode:Victoria's Book recommendation: Finding Me:  An Oprah's Book Club Pick by Viola DavisVictoria's Podcast recommendations:The Daily (NYT's)The New Rules of Business by ChiefWhat's Happening at Work (2 Part Series) with Brene Brown, Adam Grant, and Simon SinekLink to Victoria's website:  https://victoria-pelletier.com/ 

#009Are you always scared of failure?  Think change has to be hard and overwhelming?  Want your team to drive improvements on their own?  Experimentation can be the answer.In today’s episode, I want to talk about what makes something a good experiment, and how to set up your own, small micro experiments in your day to day work, as well as how to encourage your team members to do the same.But first, let’s talk about what makes a good experiment.Needs to be small - ideally should take less than 2 weeks to complete.  Needs to have a way to measure the resultNeeds to be easily able to roll back if neededNeeds to not sink the ship during the experimentSome examples of experiments that I will talk through on this episode:Candidate offer acceptance rate - having all interviewers reach out once the offer is sentEmployee retention - moving from weekly team huddles to daily team huddlesHappy listening!Reference book:Primed to Perform by Neel Doshi and Lindsay McGregorWould love to hear from you!Karen Worthy on LinkedIn

  #008 - Curious how to handle it when a project doesn't go as planned?  Listen in as we hear about how Tim Chamberlain, a high level Operations Leader, manages stakeholder expectations, steps out of his comfort zone, and tackles really large, almost impossible, problems.Links from this episode:Tim's Book recommendation: The Heart of Business:  Leadership Principles for the Next Era of Capitalism by Hubert JolyQF32:  From the author of Fly!:  Life Lessons from the Cockpit of QF32 by Richard de CrespignyTim's Podcast recommendations:Deeper Shades of House - Weekly Deep House Podcast with Lars Behrenroth

Sometimes, it can be hard to wrap your head around a large problem.  It can even make it feel impossible.  In last week’s episode, Alina and I talked about taking her 18 month project and breaking it into smaller, more manageable pieces.In today’s episode, I’ll go through some examples and share how you can put this idea into reality in your own work.We'll follow a 5 Step framework to understand how to start tackling a large problem and some tips to set yourself up for success.Begin with the end in mind - understand why you are doing this in the first placeThink about what drives what - start with the biggest leversJust jump in and startPull people into the journey quickly (stakeholders, customers, teammates, etc)Build checkpoints along the way - self reflection points, team reflection points, course corrections, celebrations, etc.Happy listening!

 #006 - Ever wondered what it takes to become a certified B corp?  In this episode, Alina Panas walks us through how she navigated the 18 month process of getting her company certified as a B corporation.  She will also share some gems around how to break a large problem into smaller steps.  Links from this episode:Alina's Book recommendation: The Long Game:  How to Be a Long-Term Thinker in a Short-Term World by Dorie ClarkAlina's Podcast recommendations:The Knowledge Project with Shane Parrish

  #005 - In this episode, we chat with Mitch Leff (aka Mitch Motivates), the COO and Chief Motivator at Neinstein Plastic Surgery.  In this episode, we dive into how he built his career in a very organic way, overcame some tough obstacles, and how he builds relationships and how those have helped him in his career.  It's a great episode - hope you enjoy!  (Quick note, this episode does have some references to alcoholism as it is a core part of Mitch's journey.)Links from this episode:Mitch's Book recommendation: The 5AM Club:  Own Your Morning.  Elevate Your Life.  by Robin SharmaMitch's Podcast recommendations:PBD Podcast with Patrick Bet-DavidThe GaryVee Audio Experience with Gary VaynerchuckBusiness Unusual with Barbara Corcoran