The competitive landscape is overwhelming, sales teams are missing quota, and retention rates are at an all-time low. The movement to build revenue-oriented CS teams is now. Leaders discuss the disciplines needed to enable CS to deliver recurring value to customers and drive revenue growth. Guests: Conor Nolen (CCO, Drata), Ella Dillon (CCO, Conversica), Rosie Roca (Former CRO, Hopin).&nbsp; Watch this episode for free at catalyst.io/podcast.

The Science of Renewal Forecasting

Binge a career’s worth of learnings in less time than a QBR, as Catalyst co-founder Kevin Chiu uncovers new customer-led growth strategies in each bite-sized episode. You’ll hear success stories, unique approaches, and different perspectives from REAL operators from companies like Miro, Drata, and Higher Logic, who are in the trenches growing revenue.

Each episode will give you the resources, ideas, and templates you need to get ahead of churn and increase customer revenue.

Customer-Led is a video podcast, so you're missing out if you're just listening to the audio. Stream Season 1 for free at catalyst.io/podcast.