For successful Customer Success leaders, calling the renewal forecast must be more science than art. Learn from Procore’s Sr Dir of CS as she outlines her precise methodology for getting the customer growth forecast as accurate as operationally possible. Guest: Sasha Anderson (Sr Dir CS, Procore). Watch this episode for free at catalyst.io/podcast.

Bye-bye CSM. Hello CSM 2.0

Binge a career’s worth of learnings in less time than a QBR, as Catalyst co-founder Kevin Chiu uncovers new customer-led growth strategies in each bite-sized episode. You’ll hear success stories, unique approaches, and different perspectives from REAL operators from companies like Miro, Drata, and Higher Logic, who are in the trenches growing revenue.

Each episode will give you the resources, ideas, and templates you need to get ahead of churn and increase customer revenue.

Customer-Led is a video podcast, so you're missing out if you're just listening to the audio. Stream Season 1 for free at catalyst.io/podcast.