Mastering the Business of Interior Design: Success by Design
Mastering the Business of Interior Design: Success by Design
Katie Decker-Erickson, Business Coach for Interior Designers
As an interior designer, do you find yourself caught between your love for design and the realities of running a profitable business? Whether you're launching your firm or scaling to new heights, the business side of interior design can be complex—and often overwhelming.That’s where Katie Decker-Erickson comes in. As a business coach for interior designers and the founder of a multimillion-dollar design firm, she knows firsthand what it takes to build a thriving, sustainable business while staying true to your creative vision. With nearly 20 years in the industry and a Master’s degree in Business Administration, Katie is actively in the trenches—elevating her own firm while helping other designers master the business of design.We’ll answer questions like:How do I get more interior design clients?What should I charge for interior design services?What are the best marketing strategies for interior designers?How can I grow my interior design business?How do I build a brand as an interior designer?How can I scale my interior design business?What systems do I need to run a successful interior design business?How do I create a client onboarding process for my design firm?Is it worth hiring a coach for my interior design business?This show delivers actionable tips on how to grow an interior design business with smart, sustainable strategies. You'll get insights on marketing your interior design services, building a strong brand, streamlining your systems, and scaling your firm—without burning out.If you're an interior designer, firm owner, or creative entrepreneur ready to build a profitable, passion-filled business, you're in the right place.Tune in, and let’s grow your interior design business—together.
118. Why Referral-Only Is Holding Your Business Back
Send Katie a Text Message!! Referrals are one of the best compliments your business can receive—but they shouldn't be the only way you're attracting clients. In this episode, Michelle Lynn and I unpack one of the biggest myths in the interior design industry: that being "referral only" is the ultimate sign of success. While referrals are an incredible source of business, relying on them alone creates an unpredictable pipeline and makes it difficult to confidently grow your firm. We dive...
Jul 8
43 min
117. The Trade-Offs No One Talks About When Growing a Design Firm
Send Katie a Text Message!! Growing your business should feel exciting—but if you've ever wondered why success suddenly feels heavier, this episode is for you. One of the biggest misconceptions in the design industry is that growth automatically creates more freedom. In reality, growth often exposes the parts of your business that have been held together by your own talent, memory, and constant involvement. In this episode, I'm talking about the hidden trade-offs of scaling a design firm, wh...
Jul 1
23 min
116. Booked Out, Busy, and Still Not Profitable Enough?
Send Katie a Text Message!! Most interior designers think they have a revenue problem. But what if the real issue isn't how much money is coming in? What if it's how much money is quietly leaking out? In this episode, Katie breaks down one of the biggest profitability challenges facing design firms today: hidden profit leaks. From scope creep and revision loops to owner over-involvement and untracked labor, many designers are losing thousands of dollars without realizing it. In this episode,...
Jun 24
28 min
115. A Profitable Design Business Is Not the Same as a Scalable Design Firm
Send Katie a Text Message!! One of the biggest misconceptions I see in the interior design industry is the belief that profitability automatically means your business is healthy. It doesn't. You can have beautiful projects, happy clients, strong revenue, and still be operating a business that can't handle another level of growth. In this episode, I'm breaking down the difference between a profitable design business and a scalable design firm—and why that distinction matters if you're trying ...
Jun 17
25 min
114. Your Business Doesn’t Need You As Much As You Think It Does
Send Katie a Text Message!! What if the biggest thing holding your business back isn't your team, your workload, or your schedule? What if it's the fact that your business still depends on you for everything? In this episode, I'm diving into one of the biggest growth barriers I see in interior design firms: owner dependency. It's the moment many business owners reach where the business is growing, revenue is increasing, and the team is expanding—but somehow everything still comes back to the...
Jun 10
18 min
113. The Art Of The Principle: The Hard Conversations No One Talks About That Will Save Your Business
Send Katie a Text Message!! In this special joint episode of Success by Design and Design for the Creative Mind, Michelle Lynne and I kick off a new series called The Art of Being the Principal. We dive into what it really takes to lead a successful interior design firm, move beyond being the operator of your business, and step fully into the role of CEO. If you're balancing design work, team management, marketing, finances, and client demands while wondering why growth still feels so hard, ...
Jun 3
37 min
112. The Hidden Cost of Saying Yes to the Wrong Projects
Send Katie a Text Message!! What if the project draining your energy, your time, your profit, and your team was never actually the problem? What if the bigger issue is that you said yes to it in the first place? In this episode of Success by Design, I’m talking about the subtle “wrong projects” interior designers take on all the time — the ones that seem fine at first. The budget looks decent, the client seems nice enough, and the space has potential. But somewhere along the way, the project...
May 27
29 min
111. The Decision That Will Either Grow or Stall Your Business This Year
Send Katie a Text Message!! If you’ve ever finished a project and immediately moved on to the next one, this episode is going to hit a nerve—in the best way. Because what if the thing keeping your business stuck isn’t your clients, your pricing, or your workload… but the fact that you’re not stopping to evaluate what actually happened? In this episode, I’m breaking down the one decision that separates designers who stay stuck from those who scale—and it has nothing to do with doing more. It’...
May 20
31 min
110. What I’d Fix First If I Took Over Your Interior Design Business Today
Send Katie a Text Message!! In this episode, I’m walking you through exactly what I would fix first if I stepped into your interior design business and helped you scale to seven figures. And here’s the truth most people won’t tell you—you don’t need to work more, take on more clients, or post more content. What you actually need is to fix the right things in the right order. If your business feels busy but not profitable, or like everything is urgent but nothing is truly moving the needle, t...
May 13
41 min
109. Lessons from High Point Market: How Interior Designers Actually Attract Better Clients
Send Katie a Text Message!! In this episode, I’m sharing a conversation I recently had with designers at High Point Market—and it’s one I couldn’t wait to bring to you here because it hits on something so many of you are experiencing right now. If you’ve been saying “I need more clients,” but you’re not actively nurturing the relationships you already have, this might be the reframe you need. Because what I shared on that stage—and what I see every day in my coaching work—is that most design...
May 6
26 min
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