Your Shopify store could be invisible to the next generation of shoppers.As more customers start searching through ChatGPT and AI tools instead of traditional search engines, Shopify brands need to understand one important question: can AI actually find, understand and recommend your products?In this episode, Nick breaks down why some Shopify products are appearing in AI search results while others are being missed - and what ecommerce brands need to change now to stay visible.You’ll learn:Why your Shopify products might not be appearing in ChatGPTHow AI search is changing ecommerce discoveryThe product page mistakes making your products harder for AI to understandWhy structured data, product feeds and reviews matter more than everHow to optimise your Shopify store for the future of searchNick also shares practical Shopify SEO actions brands can take today, from improving product information and collection pages to building the authority signals AI platforms use when recommending products.In this episode:(00:00) - Why your products don't show up in ChatGPT(01:35) - How AI has changed SEO forever(03:00) - Improve your Shopify product pages for AI search(08:20) - Why collection pages matter more than ever(14:05) - Why your product feed could be holding you back(22:15) - Building trust and authority for AI visibility(31:10) - Using internal links to help AI understand your store(43:40) - Creating buying guides AI can recommend(50:20) - The future of AI SEO and ecommerce search(52:10) - Final takeawaysFollow Winning With Shopify for practical ecommerce growth advice every Tuesday and Friday.Listener offers:Winning with Shopify listeners get an extended 30 day free trial on any of the three. Details at 506.io/wws, code WWS.Ships-A-Lot - Improve fulfilment costs and find hidden shipping margin leaks.Inventory Planner - Free seven-day inventory bootcamp.Omnisend - 30% off paid plans for three months with code WINNINGWITHOMNISEND.About Winning With ShopifyWinning With Shopify is powered by Spec Digital, a PPC & SEO agency helping ecommerce brands grow through performance marketing.

Your Shopify growth could be limited by something customers never see: your fulfilment operation.Before building Ships A Lot, twin brothers Max and Zach Zitney were Shopify merchants themselves. They experienced first-hand how warehouse problems, rising shipping costs and unreliable fulfilment could damage margins, customer experience and growth.In this episode, Max and Zach reveal the fulfilment mistakes that nearly broke their own ecommerce brand - and what growing Shopify brands need to know before scaling operations.You’ll learn:Why fulfilment problems can quietly destroy your Shopify marginsThe biggest warning signs your current 3PL is holding back growthHow shipping costs and hidden fees impact profitabilityWhy poor fulfilment can waste your marketing spend and hurt retentionWhat Shopify brands should look for in a scalable 3PL partnerMax and Zach also share how their experience as merchants led them to create Ships A Lot, helping ecommerce brands improve fulfilment visibility, reduce shipping costs and scale more effectively.In this episode:(00:00) - Why they started a 3PL(01:40) - Why their Shopify store struggled(04:00) - The biggest fulfilment problems(06:00) - Why fast shipping matters(09:00) - Creating memorable customer experiences(12:00) - Scaling personalised fulfilment(16:00) - White-glove shipping strategies(19:00) - Cutting shipping costs(22:00) - Finding hidden margin leaks(26:00) - Lessons from 10 years in ecommerce(31:00) - Solving fulfilment problems(35:00) - Advice for growing Shopify brandsGet your free Parcel Margin ReportSend Ships A Lot one month of your shipping data and receive a one-page analysis showing what you currently pay per order, what you could pay with Ships A Lot and where your margin may be leaking.Get your free Parcel Margin ReportListener offers:Omnisend - 30% off paid plans for three months with code WINNINGWITHOMNISEND.Inventory Planner - Free seven-day inventory bootcamp.Yoast - 15% off Shopify SEO with code WWS15.About Winning With ShopifyWinning With Shopify is powered by Spec Digital, a PPC & SEO agency helping ecommerce brands grow through performance marketing.

Most Shopify brands do not need to send more emails. They need better automations.Omnisend analysed 27 billion emails and found that automated messages generated 37% of email sales from just 2% of sends.In this Tea Break Talk, Nick breaks down the three Shopify email automations every ecommerce brand should build first - welcome flows, abandoned cart emails and browse abandonment.You’ll learn how to turn more visitors into customers, increase repeat purchases, use SMS more effectively and avoid the biggest mistakes brands make with email marketing.You’ll learn:Why sending more campaigns does not always create more revenueHow to build a welcome series that converts new subscribersHow abandoned cart emails recover lost sales without relying on discountsWhy browse abandonment is an overlooked Shopify growth opportunityWhich email metrics actually matter for ecommerce growthHow email and SMS should work together throughout the customer journeyIn this episode:(00:00) - Why more emails don't mean more sales(00:40) - The data from 27 billion emails(02:05) - Why automation wins(04:00) - Building the perfect welcome series(08:50) - Better abandoned cart emails(10:35) - Browse abandonment strategy(12:25) - SMS marketing that converts(16:30) - Email metrics that matter(20:35) - Omnisend email marketing(22:25) - The 7-step email marketing audit(25:10) - Final takeawaysListener offers:Omnisend - 30% off paid plans for three months with code WINNINGWITHOMNISEND.Ships-A-Lot - Improve fulfilment costs, shipping margins and customer experience.Yoast - 15% off Shopify and WordPress with code WWS15.Inventory Planner - Free seven-day inventory bootcamp.About Winning With ShopifyWinning With Shopify is powered by Spec Digital, a PPC & SEO agency for ecommerce brands

A bad customer review might have nothing to do with your product.Alan Grimsley from Inventory Planner joins Nick to explain why 77% of negative reviews can be traced back to operational problems - and the five Shopify inventory mistakes that quietly damage cash flow, sales and customer trust.Drawing on his experience across PayPal, Shopify and Sage, Alan explains how overstock, stockouts, unreliable data, poorly planned campaigns and inaccurate supplier lead times can hold back even fast-growing ecommerce brands.You’ll learn:Why excess stock could be consuming your growth budgetHow stockouts send customers and ad spend to competitorsWhen spreadsheets stop working for growing Shopify brandsWhy marketing and inventory planning must work togetherHow inaccurate lead times undermine your entire forecastAlan also shares lessons from AYBL, Wild & Stone and Astrid & Miyu, including how better inventory forecasting can protect cash flow, reduce excess stock and keep bestselling products available.In this episode:(00:00) - Why most Shopify brands lose money on inventory(03:06) - Mistake #1: Running out of stock(08:39) - Mistake #2: Overstock and cash flow problems(20:15) - Mistake #3: Data and inventory visibility(25:27) - Mistake #4: Marketing without inventory(31:46) - Mistake #5: Ignoring lead times(36:12) - When to use inventory planning software(38:14) - Key takeaways and final thoughtsFollow Winning With Shopify for practical ecommerce growth advice every Tuesday and Friday.Free Inventory Planning BootcampLearn how to prevent stockouts and overstocks, reduce inventory holding costs and make more confident purchasing decisions with Inventory Planner’s free seven-day course.Join the free Inventory Planning BootcampListener offers:Seguno - Get a free email customer analysis and strategy session.Yoast - Get 15% off Shopify and WordPress with code WWS15.TaxCloud - Get free migration onboarding as a Winning With Shopify listener.About Winning With ShopifyWinning With Shopify is powered by Spec Digital, a PPC & SEO agency for ecommerce brands.

Stop experimenting with AI and start using it to produce measurable results in your Shopify business.Nick Trueman shares 19 practical ways to use Shopify AI to increase sales, save time, reduce costs and remove repetitive work.From Shopify Sidekick, ChatGPT and Claude to customer support, email marketing, product imagery and sales forecasting, this episode explains what you can implement right now - and where relying on AI could damage your brand.You’ll learn:How Shopify brands can use AI to work faster and more profitablyWhere AI could reduce app, supplier and operating costsHow to use AI across customer service, marketing, imagery and forecastingWhich Shopify AI tools are worth usingWhen human judgement is still essentialIn this episode:(00:00) - Why AI is changing Shopify(00:56) - What Shopify Sidekick can do(07:39) - Using ChatGPT for ecommerce(15:08) - AI customer support(18:46) - AI email marketing(20:19) - Product images and AI search(21:25) - Predictive sales and growth(22:27) - When not to use AIFollow Winning With Shopify for practical Shopify growth advice every Tuesday and Friday.Listener offers:Seguno - Free email customer analysis and strategy session.Yoast - 15% off Shopify and WordPress with code WWS15.Inventory Planner - Free seven-day inventory bootcamp.TaxCloud - Free migration onboarding for listeners.About Winning With ShopifyWinning With Shopify is powered by Spec Digital, a PPC & SEO agency for ecommerce brands.

A successful Shopify store can generate sales. A strong DTC brand gives customers a reason to choose you, remember you and buy again.Nadine Killoran joins Nick Trueman to explain how ecommerce businesses can move beyond building a good store and create a brand with long-term customer loyalty. Drawing on her experience with brands including Absolute Collagen, Aion Bank and MYJAR, Nadine shares practical advice on brand investment, customer retention, subscriptions, pricing and securing CFO buy-in.Learn what customers actually care about, why the second purchase is more important than the first and how to build a DTC brand that customers choose over cheaper alternatives.In this episode:00:00 - Store vs brand: the real difference01:57 - What customers actually care about03:11 - Nadine's journey to becoming a CMO05:57 - Getting CFO buy-in for brand investment09:16 - Measuring awareness and brand stickiness11:29 - Retention, churn and the second purchase18:25 - Turning customers into subscribers24:45 - Pricing a growing DTC brand29:15 - Difficult brand and pricing conversations33:02 - Final thoughtsExclusive listener offers:Seguno - Shopify email marketingGet a free customer analysis and strategy session with an email expert.Claim your free Seguno sessionYoast - Shopify SEOGet 15% off Yoast for Shopify and WordPress with code WWS15.Visit YoastInventory Planner - Shopify inventory managementJoin the free seven-day inventory planning bootcamp.Join the free inventory bootcampTaxCloud - Shopify sales tax managementGet free migration onboarding as a Winning With Shopify listener.Claim free TaxCloud onboarding

Shopify brands fail to harness to power of AOV increases through Upsells and Cross-Sells. This week, Nick unveils his top tips and methods he has actively seen brands deploy to increase AOV. You've got the sale, why not sell another product for the same advertising and delivery cost? The logic is sound, but execution is where it falls down. In this episode, you'll learn: - Different ways you can encourage customers to buy more through upsells and cross-sells- How leading brands have got creative with this - Where Shopify brands fail to cut through with cross-sells 0:00 — Introduction & What We're Covering Today0:38 — Why Upsells and Cross-Sells Matter for AOV1:00 — Tip 1: Bundling — Simplify It and Drop the Discount2:05 — Use Microsoft Clarity to Watch Real User Behaviour2:39 — Tip 2: Do Not Overwhelm the Customer4:02 — The Sainsbury's Example — How Over-Pushing Kills Conversions5:26 — Tip 3: Post-Purchase Upsells on the Order Confirmation Page6:43 — Tip 4: Be Careful Using Data Before You Hit 5–10K Orders Per Month8:09 — How to Do Upsells Manually as a Smaller Store8:55 — Tip 5: Create a Customisable Look or Set10:18 — How This Flips the Customer Conversation Completely11:13 — AB Test the Outfit Feature Before Rolling It Out11:46 — Tip 6: Sell Packs Instead of Single Items13:05 — T-Shirt Pack Pricing Strategy Example14:23 — Tip 7: Set a Spend Threshold to Trigger a Reward15:29 — The $500 Minimum Spend Club Strategy16:22 — Tip 8: Use Real Statistics as Social Proof17:54 — Outro — Subscribe and Visit the WebsiteWinning With Shopify is the Shopify podcast for store owners who want to grow revenue, increase conversions, and scale their ecommerce brand. New episodes every Tuesday and Friday.This Shopify Podcast is bought to you by Spec Digital, a PPC & SEO Agency based in the United Kingdom. Seguno: Shopify Email Marketing Listeners get a free customer analysis and strategy session with an email expert. https://www.seguno.com/winning-with-shopify-podcastYoast: Shopify SEO. Listeners get 15% off Shopify and Wordpress, with code WWS15 https://yoast.comInventory Planner: Shopify Inventory Management Listeners can join a free 7-Day inventory bootcamp https://info.brightpearl.com/winning-with-shopify-holiday-planning-bootcamp TaxCloud: Shopify Sales Tax Management Listeners get free Migration onboarding, as a Winning With Shopify Listenerhttps://taxcloud.com/winning

From all of our recent Shopify store owners and marketing guests, here are the top bits of advice from the experts!This week, we're combining the top pieces of advice from all of our guests. From marketing and warehousing to practical growth tips for your Shopify store.In this episode, you'll learn:Key wins for your Shopify marketing and operationsHow to grow your Shopify store more quickly and profitablyHow to learn from other brands' mistakes and drive smoother growth for your Shopify store0:00 Customers Buy Trust, Not Just Products2:19 The Most Important Sale You're Not Focusing On4:38 How to Source & Launch Your First Product From Scratch7:31 How TaxCloud Saves Brands Thousands in Sales Tax Filings11:38 How to 5X Your Discount Code Usage (Seguno)13:59 Pure Wholesale to E-Commerce in 4 Months16:09 Making a Profit With 27 Hands on Every Garment in DublinWinning With Shopify is the Shopify podcast for store owners who want to grow revenue, increase conversions and scale their ecommerce brand. New episodes every Tuesday and Friday.This Shopify Podcast is brought to you by Spec Digital, a PPC & SEO Agency based in the United Kingdom.Seguno: Shopify Email MarketingListeners receive a free customer analysis and strategy session with an email expert.https://www.seguno.com/winning-with-shopify-podcastYoast: Shopify SEOListeners receive 15% off Yoast for Shopify and WordPress with the code WWS15.https://yoast.comInventory Planner: Shopify Inventory Management Listeners can join a free seven-day inventory bootcamp.https://info.brightpearl.com/winning-with-shopify-holiday-planning-bootcampTaxCloud: Shopify Sales Tax Management Winning With Shopify listeners receive free migration onboarding.https://taxcloud.com/winning

Get the right Shopify Apps for your store, to drivce revenue and productivity, not kill it. Nick outlines his top tips for choosing the right Shopify apps and avoid the wrong apps for your Shopify store. It's a common mistake that brands get wrong time and time again. Having worked in the Ecommerce space since 2007, Nick's got a wealth of experience in Shopify apps, ecommerce in general and has seen it all when it comes to bad tech choices by brands. As they say, don't let the tail wag the dog! In this episode, you'll learn: - Choosing the right Shopify apps for your store - Avoiding Shopify apps that will ruin your customer experience- How to test if you've got a good Shopify app or the wrong one 0:00 - The Top 10 Most Installed Shopify Apps 2:45 - Should You Use the Most Popular Shopify Apps or Stand Out Differently?3:48 - Difference Between Built for Shopify Apps and just another Shopify app4:34 - 5 Things to Look For in a good Shopify app10:08 - 5 Red Flags to Avoid in a bad Shopify app13:04 - Don't Use an App When a Simple Piece of Code Will Do16:10 - The Controversial Truth About Per-Transaction Shopify App Pricing19:00 - OutroWinning With Shopify is the Shopify podcast for store owners who want to grow revenue, increase conversions, and scale their ecommerce brand. New episodes every Tuesday and Friday.This Shopify Podcast is bought to you by Spec Digital, a PPC & SEO Agency based in the United Kingdom. Seguno: Shopify Email Marketing Listeners get a free customer analysis and strategy session with an email expert. https://www.seguno.com/winning-with-shopify-podcast Yoast: Shopify SEO. Listeners get 15% off Shopify and Wordpress, with code WWS15 https://yoast.com Inventory Planner: Shopify Inventory Management Listeners can join a free 7-Day inventory bootcamp https://info.brightpearl.com/winning-with-shopify-holiday-planning-bootcampTaxCloud: Shopify Sales Tax Management. Listeners get free Migration onboarding, as a Winning With Shopify Listenerhttps://taxcloud.com/winning

Brands ignore the biggest part of Shopify marketing, which is building customer trust. Matviy Matviyenko is CoFounder of JoyT5, who have absolutely nailed trust building in their Shopify marketing plans. With an emphasise on outlining aftersales as part of the presales process, they know how to convert and keep a customer long term. In this episode, you'll learn: - How to build customer trust presale- How to nail the aftersales process- Shopify marketing done properly Timestamps0:00 - Why Trust Is the Most Important Thing You're Not Selling on Shopify1:46 - Shopify After Sale Matters More3:16 - The Lost Of First Shopify Customer6:48 - How JoyT5 Started on Shopify8:25 - What Losing Trust From a Supplier Taught Them About Building Their Shopify Business11:39 - How JoyT5⁠ Grew to 20+ Dealerships Using Shopify & YouTube18:52 - How to Market a High-Ticket Product Without Paid Ads on Shopify28:43 - Why Product Videos & UGC Are the Biggest Missed Opportunity33:21 - OutroWinning With Shopify is the Shopify podcast for store owners who want to grow revenue, increase conversions, and scale their ecommerce brand. New episodes every Tuesday and Friday.This Shopify Podcast is bought to you by Spec Digital, a PPC & SEO Agency based in the United Kingdom. Seguno: Shopify Email Marketing Listeners get a free customer analysis and strategy session with an email expert. https://www.seguno.com/winning-with-shopify-podcastYoast: Shopify SEO. Listeners get 15% off Shopify and Wordpress, with code WWS15 https://yoast.comInventory Planner: Shopify Inventory Management Listeners can join a free 7-Day inventory bootcamp https://info.brightpearl.com/winning-with-shopify-holiday-planning-bootcampTaxCloud: Shopify Sales Tax Management Listeners get free Migration onboarding, as a Winning With Shopify Listenerhttps://taxcloud.com/winning