Who's Really the BOSS?
Who's Really the BOSS?
Marcus Dillon, Rachel Dillon
How to Build an Accounting Firm Structure That Actually Works
45 minutes Posted May 11, 2026 at 11:00 am.
SponsorsDiscover.AI -  discover.ai Rachel and Marcus pull back the curtain on how DBA rebuilt their accounting firm from the ground up, moving from a structure where everything ran through one person to a three-tiered team model built for scale. They walk through each phase of the transition: defining roles, aligning consistent teams to clients, and building industry specialization that makes advisory conversations sharper and more valuable.Introducing Collective by DBAhttps://collective.cpahttps://www.linkedin.com/company/collectivebydbaLearn More About Dillon Business Advisorshttps://www.dillonadvisors.comhttps://www.linkedin.com/company/dillonbusinessadvisorsSign up to get free CPE for listening to this podcasthttps://earmarkcpe.comDownload the Earmark CPE AppApple: https://apps.apple.com/us/app/earmark-cpe/id1562599728Android: https://play.google.com/store/apps/details?id=com.earmarkcpe.app
Welcome to Who's Really the Boss
Family Updates
Why Team of Three
Problems With Silos
Client Pain Points
Three Roles Explained
Model Goals and Benefits
Phase One Define Roles
Phase Two Align Teams
Career Paths and Scaling
Wrap Up and Listener Challenge
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SponsorsDiscover.AI -  discover.ai Rachel and Marcus pull back the curtain on how DBA rebuilt their accounting firm from the ground up, moving from a structure where everything ran through one person to a three-tiered team model built for scale. They walk through each phase of the transition: defining roles, aligning consistent teams to clients, and building industry specialization that makes advisory conversations sharper and more valuable.Introducing Collective by DBAhttps://collective.cpahttps://www.linkedin.com/company/collectivebydbaLearn More About Dillon Business Advisorshttps://www.dillonadvisors.comhttps://www.linkedin.com/company/dillonbusinessadvisorsSign up to get free CPE for listening to this podcasthttps://earmarkcpe.comDownload the Earmark CPE AppApple: https://apps.apple.com/us/app/earmark-cpe/id1562599728Android: https://play.google.com/store/apps/details?id=com.earmarkcpe.app(00:00) - Welcome to Who's Really the Boss
(
00:39) - Family Updates
(
05:16) - Why Team of Three
(
06:54) - Problems With Silos
(
10:24) - Client Pain Points
(
12:01) - Three Roles Explained
(
15:41) - Model Goals and Benefits
(
21:11) - Phase One Define Roles
(
28:39) - Phase Two Align Teams
(
38:48) - Career Paths and Scaling
(
43:05) - Wrap Up and Listener Challenge