Voice Mail

Outgoing UPU Depute Director General Pascal Clivaz reflects on his time at the UPU and shares some pointers for the future of the postal sector: Corporatisation of Swiss Post How the UPU can add value to the postal sector Index for Postal Development How the index can help developing nations formulate their postal strategy Banking and financial services and logistics How key stakeholders can build postal strategy Advice for the next generation of postal leaders

USPIS Chief Postal Inspector Gary Barksdale discusses the unique role of the US Postal Inspection Service and the contribution it makes to the postal world: How the USPIS fits in with other US law enforcement agencies, such as the FBI and DEA, as well as international agencies such as Europol How the USPIS‘s relationship with the US Postal Service makes it unique The importance of postal security to the USPS, its customers, and the general public The world‘s dependence on the postal network Protecting postal people and facilities USPIS‘s various functional groups Major trends in postal-related crimes and threats, including employee safety, suspicious items in the mail, illegal substances in the mail, and mail fraud Borderless crime and cyber security - and the digitalisation of postal services The importance of educating the public about fraud The UPU Postal Security Group‘s role and mission How postal operators can advance their levels of security How citizens can help maintain the security of the mail system.

In this special edition of Voice Mail, we have three perspectives on digital transformation, data, and the postal world, featuring interviews with UPU Deputy Director General Pascal Clivaz, UPU Consultative Committee Chair Walter Trezek, and David Avsec from the UPU Postal Technology Centre.

Stephan Sicars, Managing Director at the Directorate for Environment and Energy, United Nations Industrial Development Organisation, joins us in this episode for an expert analysis of the circular economy.

Isaac Gnamba-Yao, CEO of La Poste Côte d'Ivoire, joins us in this episode of Voice Mail to discuss preparations for the 27th Universal Postal Congress, and the major challenges facing La Poste Côte d'Ivoire and other postal operators in the region.

Dr Cheryl Ganz, former curator of Philately at the Smithsonian and member of the USPS Citizens Stamp Advisory Committee, joins us in this episode of Voice Mail to discuss her time at the Smithsonian and the future of the postage stamp.

Thomas Ellmann, VP Life Sciences and Healthcare at DHL, is our guest for the first episode of Voice Mail. We discuss how DHL is supporting distribution of the COVID vaccine around the world. What DHL's Customer Solutions and Innovations Group does Sourcing and distributing PPE (personal protective equipment) material, including masks and gloves, for governments and other customers Distributing vaccines as well as other products needed to administer vaccines to patients Technology and infrastructure developed specifically for distributing the coronavirus vaccine, including temperature control at very low temperatures Safety issues of carrying vaccines at very low temperature, including air cargo transport of dry ice Air freight capacity Working with other air cargo carriers as well as using DHL's own aircraft fleet Understanding the magnitude of the logistics effort in distributing COVID vaccine doses around the world Monitoring temperature during transit Distributing the vaccine to remote areas and countries with less developed infrastructure DHL and COVAX DHL partnering with other non-profits Local storage and distribution of vaccines Lessons learned from the vaccine roll-out