Taking a one-word lesson from modern active shooter response protocols to tackle problems you cannot neglect: Engagement. Some foundational ideas behind this have been around quite a while, as in here: US Department of Homeland Security Active Shooter Pocket Card. Center for Personal 
Protection & Safety Active Shooter Regional Training Seminar 2010. "Active Shooter in the Workplace" course sponsored in 2010 by the 
Orange County PSTRG. "Active Shooter in a High-Rise Building" training on 4/28/10 sponsored by LAPD SWAT, LAPD Metro Division, and Downtown Security Managers' Association.

#10: SMART DUMB QUESTIONS

A place where troubleshooters like you can hear about real cases and learn what it takes to deal with challenges. This applies to leaders, consultants, crisis managers, and problem-solvers — people like you with skin in the game who need to make a difference. Our focus: people trouble — because every problem is a people problem. Every episode has takeaways (or keepers), with the bottom line up front. Then comes the rest of the story, for context and perspective.