Nothing could be more untrue than the idea that there is no such thing as a dumb question. At the same time, there are occasions when a so-called dumb question isn’t dumb at all. It is a test.

#11: SENSE OF URGENCY

A place where troubleshooters like you can hear about real cases and learn what it takes to deal with challenges. This applies to leaders, consultants, crisis managers, and problem-solvers — people like you with skin in the game who need to make a difference. Our focus: people trouble — because every problem is a people problem. Every episode has takeaways (or keepers), with the bottom line up front. Then comes the rest of the story, for context and perspective.