The Westminster Tradition
The Westminster Tradition
The Westminster Tradition
Unpacking lessons for the public service, starting with the Robodebt Royal Commission. In 2019, after three years, Robodebt was found to be unlawful. The Royal Commission process found it was also immoral and wildly inaccurate. Ultimately the Australian Government was forced to pay $1.8bn back to more than 470,000 Australians. In this podcast we dive deep into public policy failures like Robodebt and the British Post Office scandal - how they start, why they're hard to stop, and the public service lessons we shouldn't forget.
Grumpy, elusive creatures defending well-defined territory: evaluation in public policy 🦡
In 1997, Tony Blair’s government inherited a problem: tuberculosis in cattle was rising, farmers were furious, and nobody agreed on whether badgers were responsible. The solution was to commission a gold-standard randomised control trial — 30 sites across the southwest of England, three conditions, run by an independent scientific group. Proper science. No cutting corners. Eleven years and £49 million later, the trial produced findings that made things more complicated, not less. Reactive cu...
Jun 22
54 min
Fight club: things we never agree on
Inspired by the new podcast The Curiosity Shop, Alison, Danielle and Caroline take on the things they might never agree on — welcome to TWT Fight Club. In the ring: Do academic and conceptual frameworks actually help public servants do their jobs, or are they a privilege that most people simply don't have time for?Central agencies: great idea, but are they delivering? The trio debates whether they're connectors and coordinators — or arrogant secret-keepers who love a template.Deli...
Jun 8
56 min
Smart dissent: middle management
A new hypothetical scenario, this time from the big smoosh of middle management. Imagine if... your Minister has announced a 15-day processing target, your team is already drowning, there's no cutting corners, and there's no extra resourcing. In this episode, Alison, Danielle and Caroline unpack the impossible balancing act of middle management in high-pressure public sector environments: communicating risk upward without sounding obstructive, keeping teams together during the crunch, a...
May 25
53 min
Seen and not heard
How public can public servants be in the social media age? Is having a LinkedIn account a professional necessity, or a professional risk? In this episode, Danielle, Alison and Caroline unpack the history, rules and realities of what public servants can say, post, share and support publicly. From LinkedIn humblebrags and anonymous Twitter accounts, to global political conflicts, the conversation explores how Westminster principles of neutrality collide with modern digital life. Mentioned in th...
May 11
55 min
Kylie Kilgour, Deputy Commissioner at the NACC: On Robodebt
In her first interview since the release of the NACC’s report into Robodebt, Deputy Commissioner Kylie Kilgour joins us to unpack her findings and what it all means for the public service. This is a rare chance to go beyond the written report with candid reflections on the conditions that led to one of most significant failures of public administration in Australia, and the complexities of the accountability process. In this episode, we cover: the four key contributing factors to seriou...
Apr 27
1 hr 10 min
Robodebt: Reflections on the NACC's Findings
On 11 March, the National Anti-Corruption Commission released its findings on Robodebt. It found that two of the six referred public servants engaged in serious corrupt conduct, and four did not. Caroline, Alison and Danielle discuss three things: the "low level" code of conduct failures that created the toxic soil in which corrupt conduct could grow; the detail of the NACC's findings on the Robodebt Six; and the harder, unresolved question of whether individual accountability processes...
Apr 13
1 hr
Mad Cow Disease part 4 - unblocking the beef chain
In our last episode on Mad Cow Disease, we take our final lessons from the public servicing of this massive health, agricultural and economic crisis. With the benefit of hindsight, we weigh the significant market interventions and public perception against actual transmission data. In this episode: What decision making looks like under radical uncertainty, where its government's job to keep things running.The massive supply chain repercussions of the beef ban, and how much experti...
Mar 30
42 min
Mad Cow Disease part 3 - too much on Monday, too little on Thursday
It’s March 1996 and the UK Government announces that mad cow disease has been linked to human cases. Within days beef consumption falls by half, public confidence is non-existent, and ministers begin meeting in chaotic quasi-cabinet groups sometimes twice a day. In this episode we discuss: How to brief best in the chaos of things changing by the hour Whether policy should change when the risk hasn't changed, but risk perception has. The policy process where decisions are not weighed...
Mar 16
40 min
What Makes a Bloody Good Policy Officer?
Few people come to policy officer positions with specific policy training. They might be teachers, lawyers, front-line workers or subject-matter experts. Who teaches us how to do policy work, and what policy actually is? Enter Salli Cohen’s brilliant new book, 'Rollercoaster: How to be a bloody good policy officer.' In this episode we catch up with Salli about: Her one-word definition of policy.What it takes to be a genuinely good policy officer, beyond technical competence.The difference bet...
Mar 2
1 hr 6 min
'Mad Cow Disease' part 2 - a bogus professor and a dead cat
Part 2 of 4 on Mad Cow Disease: In this episode, the cracks in enforcement are showing, panic is slowly boiling, and the science is catching up. What we cover: The panic spike when BSE appears in domestic catsThe danger of stopping at the legislation, without interrogating whether industry is complying and how you would know.The reassurance cycle – shock, anxiety, reassurance, repeat, and whether the Government could or should have said more. The political landsc...
Feb 16
33 min
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