What does it take to change behaviour across 20,000 autonomous schools – without mandating anything?
In this episode of The Next 20, Antonio Weiss is joined by Reza Schwitzer (AQA) and Katie Burns to reflect on a landmark schools buying strategy developed a decade ago. They explore how user-centred design, behaviour change and system-level thinking helped save schools over £1bn – and why the lessons matter more than ever for the next 20 years of public services.