Our latest episode of The PSC Conversation: The Next 20 explores the role of people and culture in delivering brilliant public services. Host Juliana Simoes is joined by Associate Partner Eli Bond to discuss what the latest research tells us about leadership, productivity and psychological safety in the public sector. Together, they challenge myths around motivation and “quiet quitting”, explore the shift from compliance to commitment cultures, and consider why investing in people is essential to improving performance, innovation and UK productivity — now and over the next 20 years.