A commercial HVAC contractor had been in business for 12 years. £1.4 million turnover. £128,000 net profit — about 9p in every pound. Their accountant said the accounts looked fine.  In this episode, Ian works through the full Chaos to Clarity process live — four sessions covering costs, margins and pricing, client retention, and average order value.  What they found across those four sessions: £119,805 in profit improvement. Nearly matching the entire net profit the business made last year. ...

We Found £74,106 in a Recruitment Business Already Making £189,000

Most service businesses are leaking profit — through costs they've stopped questioning, margins they've never properly tested, clients they've quietly lost, and revenue they've never asked for.The Leaky Bucket is the show where we open a real business file and find out exactly where the money is going.Each episode, Ian Morgan — Group CEO of MBS Accountants — works live through the finances of a real service business scenario. One company. Four sessions.Costs, margins, churn, average order value. Every leak identified. Running total revealed.No theory. No frameworks. Just numbers — and what they tell you when someone actually looks.If you're running a service business turning over £500k to £10m and your accountant has never shown you this, this show is for you.The numbers always reveal the leak.