Show notes
In this episode of the KPI Cafe, "Playground Director II" Jeff Elhart of Elhart Automotive joins host Dane Saville to discuss how he managed to navigate the pandemic, laying off nearly 75% of his staff, and his efforts to lead with compassion for his people and community with Good Grief. In addition to that, Mr. Elhart opens up about his family's tragic loss of his brother and how that lead him to implementing the Be NICE program that helped steward Elhart Automotive's mental health awareness. Here's what you can expect:5:54 Origins of Jeff’s Title “Playground Director II” and Role in AutomotiveManaging the Fun in the SandboxFamily Business10:00 Context of Today’s Episode: Compassionate LeadershipLaying off ¾ of staffConcern: mental well-beingGood Grief12:10 Highlights of Good GriefBackground of Losing His Brother, WayneDistribution of CopiesExamples of the 10 Steps of Grieving Well13:55 The “BE NICE.” ProgramMental Health Foundation of Western MichiganBE NICE. Acronym BreakdownHow to Learn More About BE NICE.Letter from Wayne15:44 Reaction to BE NICE. and Compassionate LeadershipThose Reaching Out to JeffVarious Issues Affecting the Community23:12 What Can Dealers Do to Begin Leading with CompassionBe the “Lifeguard”Don’t Have to Invent the WheelHow to Launch the ProgramThe BE NICE. Champions28:48 True Story from the DealershipService TechnicianUnderlying Cause32:08 The Benefit of Today’s Technology for Mental Health34:55 Concluding ThoughtsAll content provided in these videos, publications, and interviews were created for informational purposes only and not for the purpose of rendering medical advice. The content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you read or viewed as part of this content. If you think you may have a medical emergency, call your doctor, go to the emergency department, or call 911 immediately.Reunion Marketing, Inc. does not recommend or endorse any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned in this content. Reliance on any information provided by Reunion Marketing, Inc., its employees, presenters, interviewees, or medical professionals presenting content for publication is solely at your own risk.
