Richard Dale is on a mission to help companies increase their productivity. His company Flowlens helps businesses to automate their business processes, both pre and post production, focusing on integrating all aspects: culture, customers, business processes and more, to create a more enjoyable, productive and profitable company.

In this podcast, Richard and Chris discuss:

• Innovating the post-production experience for manufacturers
• Why productivity is misunderstood
• Lessons from productising a service