<ul> <li>Employees, customers or Shareholders if you had to start with one</li> <li>Is your "Why" Strong enough but more importantly "who" will you become.</li> <li>What separates the "haves" vs "have nots"</li> <li>How do you turn turnover into an opportunity</li> <li>Why leadership is the number one investment every organization should make.</li> </ul>

#68 - OmniChannel is like a superfood & Why Voice will never die

You hate waiting in line or on the phone for customer service. There have been plenty of shows about customer service, that all seem to offer "secrets" to improve customer service. This is not that show. Amas Tenumah focuses on Why customer Service is so broken and gives you the secrets to get around it.