<ul> <li>Leadership lessons and career Mistakes</li> <li>How do you continue to grow in your career</li> <li>Bad bosses</li> <li>What makes a good boss </li> <li>Servant leadership in practice</li> </ul>

Episode 57 - Live ICMI show from Chicago with Bob Furniss

You hate waiting in line or on the phone for customer service. There have been plenty of shows about customer service, that all seem to offer "secrets" to improve customer service. This is not that show. Amas Tenumah focuses on Why customer Service is so broken and gives you the secrets to get around it.