The Business Fix
The Business Fix
Josh Troche and Chrissy Myers
Trust Isn’t Blind Faith: How Leaders Build It Without Getting Burned
43 minutes Posted May 20, 2026 at 6:00 am.
Introduction: Continuous Monitoring vs. Blind Faith
Defining Trust: Evidence vs. Hope
The Three P’s of Trust: Proof, Pattern, and Predictability
Delegation vs. Dumping
Check-ins as Protection, Not Control
Analyzing Breaks: Coach, Correct, or Cut
Operationalizing Trust with SOPs
Validating the Standard: Scheduled vs. Random Audits
External Trust: Vetting Vendors and Customers
Leadership Stability and "Flip-Flop" Decisions
Marketing Trust Through Results
Final Takeaways and Remote Team Trust
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Show notes
Send us Fan Mail Trust is one of the most important ingredients in a healthy business but let’s be honest, a lot of leaders confuse trust with “I hope this works out and nobody lights anything on fire.” In this episode of The Business Fix, Chrissy and Josh dig into the difference between real trust and blind faith in business leadership. From motorcycles and distracted drivers to brilliant jerks, vendor relationships, missed deadlines, and random audits, this conversation breaks down what tru...