Send us Fan Mail Trust is one of the most important ingredients in a healthy business but let’s be honest, a lot of leaders confuse trust with “I hope this works out and nobody lights anything on fire.” In this episode of The Business Fix, Chrissy and Josh dig into the difference between real trust and blind faith in business leadership. From motorcycles and distracted drivers to brilliant jerks, vendor relationships, missed deadlines, and random audits, this conversation breaks down what tru...
May 20
43 min
Send us Fan Mail Everybody wants to be innovative until the “great new idea” breaks the workflow, overwhelms the team, tanks productivity, or becomes one more shiny object nobody asked for. In this episode of The Business Fix, Chrissy and Josh take innovation back to basics. Instead of chasing every AI tool, trend, or “million-dollar idea,” they talk about how small and midsize business owners can innovate in ways that actually improve the business. Chrissy breaks down the three F’s of practi...
May 13
46 min
Send us Fan Mail Hybrid work isn’t broken… your leadership systems might be. In this episode of The Business Fix, Josh and Chrissy tackle one of the most misunderstood challenges in modern business: the hybrid work model. While many companies blame remote employees for lack of productivity, the reality is far different and far more fixable. If you’ve ever thought: “My team just isn’t working unless I can see them”“Remote employees are harder to manage”“We need everyone back in the office to p...
May 6
48 min
Send us Fan Mail Is competition helping your team grow or quietly tearing it apart? In this episode of The Business Fix, Josh and Chrissy tackle The Competition Paradox, the delicate balance between driving performance and maintaining a healthy, collaborative culture. Because here’s the truth: competition isn’t the problem… misaligned competition is. They break down why so many businesses unintentionally create toxic environments where employees compete against each other instead of winning t...
Apr 29
48 min
Send us Fan Mail Are you holding onto employees too long… or letting them go too quickly? In this episode of The Business Fix, Chrissy and Josh break down one of the toughest decisions every business owner and manager faces: when to coach, when to correct, and when it’s time to cut someone loose. Using real-world leadership insights (and a few hilarious sports analogies), they unpack how to identify whether an employee has a skill gap, behavior gap, or will gap and why getting this wrong can ...
Apr 22
52 min
Send us Fan Mail If you think psychological safety is “soft,” “coddling,” or just another HR buzzword… this episode will challenge everything you believe about leadership. In this episode of The Business Fix, Josh and Chrissy break down why psychological safety isn’t about making employees comfortable, it's about making it safe to tell the truth. And if your team can’t tell you the truth, your business is already at risk. They unpack how old-school leadership styles like “suck it up” or leadi...
Apr 15
46 min
Send us Fan Mail In this special 50th episode of The Business Fix, Chrissy and Josh celebrate a huge milestone with you: one year and fifty episodes of real, practical conversations for business owners and leaders. This episode is part reflection, part origin story, and part look ahead. Chrissy and Josh share how the podcast started in a surprisingly organic way, why their very different leadership backgrounds make the show work, and what they’ve learned after a year of talking through cultur...
Apr 8
40 min
Send us Fan Mail Most mission statements sound great in the boardroom and die a slow death in the break room. In this episode of The Business Fix, Chrissy and Josh break down why employees don’t buy into most mission statements or core values and why so many of them end up as nothing more than corporate wallpaper. They unpack the real reasons mission statements fail, how leadership behavior destroys credibility, and why employees care a whole lot more about what leaders do than what’s printed...
Apr 1
45 min
Send us Fan Mail As your business grows, something unexpected happens: you stop leading employees and start leading leaders. And if you’re not prepared for that shift, your company can quickly fall into what we call “Middle Management No-Man’s Land”—where vision gets lost, communication breaks down, and culture starts drifting. In this episode of The Business Fix Podcast, Josh and Chrissy tackle one of the biggest challenges business owners face as they scale: how to lead the people who lead ...
Mar 25
36 min
Send us Fan Mail Growth is supposed to feel like success… so why does it so often make a business feel heavier, harder, and less connected? In Episode 47 of The Business Fix, Josh and Chrissy dig into one of the most painful surprises founders and leaders face: growth doesn’t automatically strengthen your company. It often exposes everything you haven’t built yet. This episode breaks down why culture starts to crack when companies scale too fast, why adding people without adding structure cre...
Mar 18
39 min
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