The Business Fix
The Business Fix
Josh Troche and Chrissy Myers
Coach, Correct, or Cut? The Leadership Decision You're Avoiding
52 minutes Posted Apr 22, 2026 at 6:00 am.
Introduction: Sports Analogies and Business Fixes
Defining the Three C’s: Coach, Correct, or Cut
The "Nice Leader Trap" and Clarity
Worker Problem vs. Leadership Problem
Protecting High Performers from Cultural Collapse
Frameworks for Decision Making: Clarity, Consistency, Care
Managing "Brilliant Jerks" and Shadow SOPs
Training and Onboarding: "Do Your Job" is Not Instructional
Correcting Boundary Issues and "Rogue" Innovation
Pruning for Growth: When the "Cut" is Necessary
The Identity Shift: Promoting Doers into Management
Toxic People and Shared Success
Final Takeaways and Auditing Your Fires
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Send us Fan Mail Are you holding onto employees too long… or letting them go too quickly? In this episode of The Business Fix, Chrissy and Josh break down one of the toughest decisions every business owner and manager faces: when to coach, when to correct, and when it’s time to cut someone loose. Using real-world leadership insights (and a few hilarious sports analogies), they unpack how to identify whether an employee has a skill gap, behavior gap, or will gap and why getting this wrong can ...