The Business Fix
The Business Fix
Josh Troche and Chrissy Myers
Psychological Safety Isn’t Coddling: It’s Your Biggest Performance Advantage
46 minutes Posted Apr 15, 2026 at 6:00 am.
Intro: The "Suck it up, Buttercup" Mentality
Banter: Tax Day & Spring in Ohio
"The Meeting After the Meeting" & Its Hidden Costs
Psychological Safety as an Operational Requirement
The Three S's of High-Performance Culture
Leadership Risk: Reacting to Bad News
Culture Problem vs. Performance Problem
Operationalizing Safety: Blaming the SOP, Not the Person
The Operational "Red Pull Cord"
Radical Directness & Removing the "Guessing Game"
The Messenger Audit: How Do You Treat Bad News?
Innovation vs. Fear: Why Creativity Needs Safety
Transparency: Sharing Success and Failure
Actionable Tips: Normalizing Hard Conversations
Quick Shots: Too Much Safety & The "It's Fine" Red Flag
Outro & Next Week's Tease
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Show notes
Send us Fan Mail If you think psychological safety is “soft,” “coddling,” or just another HR buzzword… this episode will challenge everything you believe about leadership. In this episode of The Business Fix, Josh and Chrissy break down why psychological safety isn’t about making employees comfortable, it's about making it safe to tell the truth. And if your team can’t tell you the truth, your business is already at risk. They unpack how old-school leadership styles like “suck it up” or leadi...