We’re proud to launch our rebranded podcast, Dare to Reimagine. As part of our Reimagine CX campaign, our vision is to bring bold new ideas from the innovators who are transforming customer experience and changing the way businesses connect with customers.
In this trailer episode, podcast producer Jordan Alford chats with Dare to Reimagine host Genefa Murphy, Five9 CMO, about what to expect in each episode.&nbsp;
We talk about:
-The three reasons behind the Dare to Reimagine podcast rebrand
-Customer experience and customer service leaders and practitioners
-Making AI more than a buzzword
Join us in sparking CX imagination on Apple Podcasts, Spotify, or our website.
Listening on a desktop and can’t see the links? Just search for Dare to Reimagine in your favorite podcast player.

Creating Amazing Experiences for Customer Loyalty w/ Shep Hyken

Dare to Reimagine is a show that brings bold new ideas from the innovators who are transforming customer experience and changing the way businesses connect with customers.Our host says it best:“On the podcast, we want to help companies rethink what's possible in CX, and dare to reimagine to be different.” – Genefa MurphyJoin a lineup of industry luminaries who discuss topics like the power of the cloud, the contact center of the future, AI, customer experience, agent empowerment, omnichannel in the call center, and more.If your goal is to deliver extraordinary experiences for your customers and your contact center agents, this is the podcast for you.