Dare to Reimagine: A Podcast for CX Innovators with Genefa Murphy
Dare to Reimagine: A Podcast for CX Innovators with Genefa Murphy
Five9
20. Why You Should Consider a Customer Advocacy Program w/ Cindy Seto
11 minutes Posted Sep 24, 2019 at 5:00 am.
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Show notes

A customer advocacy program can benefit you and your happy customers alike.

 

Delighting your already delighted customers even further generates a perpetual cycle of advocacy for your brand.

 

Cindy Seto, Customer Advocacy Manager at Five9, outlines the reasons why you should develop a customer advocacy program.

 

In this episode, we cover:

 

  • The role of customer advocacy
  • Ways to share customer success
  • Benefits of being a customer advocate for a vendor


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