The Returns Crisis: How Reverse Logistics Actually Works with Hal Compton | Supply Chain Saga Ep. 005 from Supply Chain Saga

The Returns Crisis: How Reverse Logistics Actually Works with Hal Compton | Supply Chain Saga Ep. 005

1 hour 17 minutes Posted May 1, 2023 at 2:00 pm.

— Introduction

— Serial Entrepreneur: CompUSA to Medical Equipment to Taking a Company Public

— How to Hire 288 Employees in 11 Days During a Pandemic

— Returns, Refurbishment, and Repairs: What Actually Happens

— Funding Rapid Growth as a Bootstrap Entrepreneur

— Dissecting the Returns Problem: A $250-350 Billion Crisis

— Returns Business Models: Liquidation, Try-Before-You-Buy, and Consumer-to-Consumer

— Advice for 3PLs Wanting to Offer Returns Services

— Wrap Up

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1:17:44

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Show notes

Join me as we sit down with Hal Compton, a seasoned entrepreneur behind Image Microsystems. Hal's company is at the forefront of tackling the $1 Trillion returns crisis in the United States through their repairs and refurbishment services. Hal's expertise as a leader and his unwavering commitment to meeting customer needs sets him apart in the industry. With his upbeat attitude, Hal reminds us that putting the customer first can lead to great success. Tune in to hear more about Hal's journey and the impact Image Microsystems is making in the world of returns.

https://warehouserepublic.com/
https://www.supplychainsaga.com/

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