When you think of AI, “empathy” might not be the first word that pops into your head. Our guest this week is on a mission to change that.&nbsp;<a href="https://www.linkedin.com/in/lisapopovici/" rel="noopener noreferrer" target="_blank">Lisa Popovici </a>is Co-founder and CMO at <a href="https://www.linkedin.com/company/siena-ai/" rel="noopener noreferrer" target="_blank">Siena AI</a>, and a huge believer in the combined power of humans and AI. She shares some fantastic insights—and a whole lot of actionable advice—on Episode 58 of Flip CX’s Spamming Zero podcast.&nbsp;What’s Covered?&nbsp;<ul><li>A bit about Lisa’s background&nbsp;</li><li>Siena AI’s what, why, and how - in a nutshell&nbsp;</li><li>Humanizing the Internet: the 3 innovations brands should be adopting&nbsp;</li><li>AI’s role in helping humans reach their potential</li><li>How Siena AI addresses fear around automation&nbsp;</li><li>Flip, Marry, Kill - CX Style</li><li>A small experience that left a big impression on Lisa </li><li>And more&nbsp;</li></ul>Ready for more fantastic Spamming Zero conversations ahead? Listen, rate, and subscribe on <a href="https://www.youtube.com/@spammingzeropodcast/videos" rel="noopener noreferrer" target="_blank">YouTube</a>, <a href="https://listen.casted.us/public/126/Spamming-Zero-50f3e248/1540dfdf" rel="noopener noreferrer" target="_blank">&nbsp;Casted</a>,<a href="https://podcasts.apple.com/us/podcast/episode-1-introduction-to-spamming-zero/id1626323789?i=1000564895366" rel="noopener noreferrer" target="_blank"> Apple Podcast</a>, or<a href="https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5jYXN0ZWQudXMvMTI2L1NwYW1taW5nLVplcm8tNTBmM2UyNDgvZmVlZA" rel="noopener noreferrer" target="_blank"> Google podcasts</a>.

Episode 59: The 1st Ever Back To The Customer (B2C) Awards - Why The Flip You Should Nominate

Ever slam zero to get past a shitty customer service robot? What’s with that? We’re a couple of outsiders turned insiders relaying findings from the frontlines and unpacking what it all really means. We talk with some of the most brilliant minds across industries to bring listeners insights, laughs, and a whole lot more.&nbsp;Flip CEO Brian Schiff and CMO James Gilbert chat with seriously brilliant (and kickass) guest-experts to relay frontline findings around the bridge between tech and the human touch. From moments of experience that make an impact—across technology, brands, and industries—to the cultural moments that change us as people, no topic is off the table.