Some conversations leave you so inspired, you’ve gotta’ shout it from the rooftops. So here we are - shouting it from this here rooftop! 

We got to chat with Josh Basile, Community Manager at accessiBe, who graciously shared his story and his awesome perspective around how the right tech—particularly in the voice channel—can help orgs elevate accessibility for customers. 

And trust us - you’ll want to hear every word of the episode.  This week, on Flip CX’s Spamming Zero Podcast. 

What’s Covered? 

• Josh’s story: how he came to be an advocate for accessibility 
• Why so many brands are missing the mark (and how to change that)
• Accessibility best practices + Josh’s recommendation for first steps to take
• How to win the most loyal customers in the world (for real)
• The power of voice, and why your org should be utilizing it
• Josh’s best—and worst—experiences dealing with brands online 
• And more 

 Ready for more fantastic Spamming Zero conversations ahead? Listen, rate, and subscribe on Casted, Apple Podcast, or Google podcasts.