On today’s episode, we’re joined by <a href="https://www.linkedin.com/in/matt-verlaque/" target="_blank" style="background-color: transparent; color: rgb(0, 0, 255);">Matt Verlaque</a>, Chief Operating Officer at <a href="https://www.saasacademy.com/" target="_blank" style="background-color: transparent; color: rgb(0, 0, 255);">SaaS Academy</a>, the complete business growth system for SaaS founders.We talk about:﻿<ul><li>How SaaS companies are 10% art, 90% science</li><li>Making deposits into your customer goodwill account to avert disaster</li><li>Important founder attributes for success</li><li>The most innovative marketing strategies Matt has seen</li></ul>

Reducing Churn, Minimizing the Impulsive Decision to Cancel with Baird Hall

SaaS Scaled is hosted by Arman Eshraghi, CEO and founder of Qrvey. In each episode, Arman will sit down with leaders and CEOs from the technology sector to discuss challenges, best practices, and what they’ve learned.