SaaS Scaled - Interviews about SaaS Startups, Analytics, & Operations

Today, we’re joined by Shawn Olds, Co-founder and Co-Chief Executive Officer at boodleAI, providers of BoodleBox, the GenAI GroupChat that brings people, AI assistants, and knowledge together. We talk about:The value of “flipping the script,” where AI prompts the userWhat needs for human expertise remain as AI advances?2 main ways you can help reduce AI hallucinationsPrepare for meetings & interviews by having AI adopt the role of your colleague

Today, we’re joined by Cenk Sidar, Founder & CEO at Enquire AI, the ultimate AI-powered knowledge network. We talk about:Advances in GenAI large language models that enable ingestion of anonymized dataHow Enquire AI created a new tier of users with GenAI & productizing their existing data lake Keeping data current on a real-time basisImpacts of commodification of large language modelsHow companies can survive irrelevance when large AI firms launch new featuresReplicating the thinking and judgment of experienced employees to make them ‘eternal’

Today, we’re joined by Mike Palmer, Chief Executive Officer at Sigma, the only cloud analytics solution with a spreadsheet-like interface enabling anyone to explore data at cloud scale and speed. We talk about:Creating a product for the average person to useIf the dashboard will be replaced by an AI promptDisruption of SaaS in the march toward cloud adoptionDo we have too many SaaS products in the market today?How technology always starts with an expert and ends democratized

Today, we’re joined by Pieter de Villiers, Co-Founder & CEO at Clickatell, the global leader in chat commerce. We talk about:3 pillars of excellence to measure decisions against when building a SaaS app Changes in ideal customer profile from year oneGlobal democratization of SaaS investingWhat to have a clear view of before writing a single line of code

Today, we’re joined by Derek Rey, Investor + Founder & CEO at Demand Inc., a human-driven AI-enabled sales development team. We talk about:The loss of knowledge of how to send good emailThe paradox of needing AI in order to be human at scaleWhat Sales Development Reps can do to be successful, particularly while working with AIThe role of email marketing in building top of funnel pipeline

On today’s episode, we’re joined by Sahil Patel, CEO at Spiralyze, provider of data-driven performance Conversion Rate Optimization (CRO) services.We talk about:How effective most companies’ websites are at lead gen 3 common mistakes that lower website conversionsWhat to put on your homepage instead of boring stock images of people in a conference roomWhy you should review your website translated into a language you don’t speakThe importance of talking about not just the ups, but also the downs in business

On today’s episode, we’re joined by Praveen Narra, Founder & CEO of Tech.us, a Silicon Valley based software development company with a team spread across the globe. We talk about:Expected AI innovations, including large-scale personalization & “Invisible AI”How AI is disrupting software development, including launching to multiple narrow markets The “Minimum Wow Product” instead of MVPWhy you can't just hire an iOS developer and expect them to build a great mobile appImportance of keeping up with the pace of tech innovation

On today’s episode, we’re joined by John Sarver, Innovation and Technology Consultant at Saaslogic, providers of a next gen SaaS billing and subscription management platform.We talk about:The impacts of segmentation in optimizing revenue operationsIf early-stage startups need a revenue platformHow startups can best transition from focusing on tech to operationsGenerational gaps in purchasing patternsHelping merchants test pricing strategies

On today’s episode, we’re joined by Vipul Shah, Co-Founder (CEO & CFO) at SaaSWorks, which delivers a single source of customer, revenue, and usage data truth to CFOs and finance teams.We talk about:The importance of quality of revenue (& the boring side)Managing the conflict of fast growth versus quality of revenueThe challenges of low-fit customersStopping sales to less successful customer segmentsThe 2 metrics investors are focusing on in this tough environment

On today’s episode, we’re joined by Baird Hall, SaaS Builder and Co-Founder at Churnkey, the platform which supercharges every part of customer retention, helping companies optimize growth.We talk about:Advantages & disadvantages of various pricing model & their impact on churnThe 4 different types of churnDos & don’ts for SaaS startups to reduce churnImportant data to capture around customer cancellationsHow customer reactivations are a big, often neglected opportunity for SaaS companies