In this episode, Zapier's Brad Smith shares his candid perspective on leadership and the realities of building teams in today’s fast-changing world. From why not every business challenge needs an AI solution, to the traits he looks for when hiring, Brad offers a refreshing take on pragmatism in tech. He also discusses how to foster trust and connection in a remote-first culture, the human side of building resilient teams, and the growing importance of data security in modern workf...