In this episode of the Nue Podcast, we sit down with Rachel Nazhand, VP & Chief of Staff to the CMO at Zelis, to talk about how operators can harness AI and automation without creating chaos. Rachel shares her framework for spotting “meaningful automation” versus “toxic automation,” why problem articulation is the hidden skill every ops leader needs, and how to keep priorities straight when the pace of change is relentless. If you lead in RevOps, BizOps, or GTM and you’re feeling the pr...