On this episode of Retention Chronicles, Brian and Mariah get each other's opinions on;

• Trying Tenzo matcha, reading instructions, and the post-purchase experience

• Improvements for SMS strategy from a consumer perspective

• Bed bath & beyond and the downfall of department stores

• If DTC brands have the option of having a wedding registry

• FedEx announced they’re raising prices because of a lack of demand, inflation, and market instability

• Adobe purchasing Figma for $20 Billion and how Figma made collaborative design a thing

• The differences between Canva and Figma

• The meaning of ‘cheugy’ and what constitutes as cheugy

• Texting and slacking with abbreviations

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