Mary Poppen - Chief Customer Officer, Glint at LinkedIn [Customer Success]
Mary talks about:
· Why it’s important to be happy at work
· How to become happier and more successful
· And company culture plays a role in employee engagement
The person who has influenced Mary the most in the past year:
Vincent Manlapaz: https://www.linkedin.com/in/vincentmanlapaz/
The Service-Based Paradigm Mindset: https://amzn.to/3xRCVVx
Her note to all customer service professionals:
“When a customer comes first, then the customer will last. – Robert Half”
Transcript: https://press1fornick.com/mary-poppen-chief-customer-officer-at-glint/
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VDS: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more here
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