
This week, PestSure's Todd Burke & Kristina Phillips join Dan and Donnie to discuss risk exposures that pest control business owners may overlook. They cover cyber liability threats and real-world examples of breaches, employment practices liability insurance (EPLI) for wage and hour allegations and harassment claims, auto insurance complexities around company vehicles used for personal errands, and the importance of proper umbrella coverage given increasing claim costs.
Guests: Todd Burke, COO & Kristina Phillips, VP & Director of Client Services, PestSure Hosts:Dan Gordon, PCO Bookkeepers & M&A Specialists: https://pcobookkeepers.com/Donnie Shelton, Triangle Home Services: https://trianglehomeservices.com/Sponsors:Coalmarch: https://www.coalmarch.com/podcastPestSure: https://www.pestsure.com/Voice for Pest: https://www.voiceforpest.com/podcastForshaw: https://www.forshaw.com/Peer Groups:https://www.pmpindustryinsider.com/peergroups
Insiders Conference:
https://www.pmpindustryinsider.com/conference
Jun 25
41 min

This episode features Jonas Olson, co-founder of Pest Control Millionaires and CEO of Pest Badger, discussing his journey from starting a lawn care company in 2010 to getting into pest control in 2020 and scaling Pest Badger to nearly $20 million in annual revenue across 17 locations in just six years. He highlighted pivotal moments in his firm's growth — including the transition to door-to-door, his approach to AI, and how mindset and finding mentors are essential for business owners looking to break through revenue plateaus.Guest: Jonas Olson, Co-Founder, Pest Control Millionaires & CEO, Pest Badger Hosts:Dan Gordon, PCO Bookkeepers & M&A Specialists: https://pcobookkeepers.com/Donnie Shelton, Triangle Home Services: https://trianglehomeservices.com/Sponsors:Coalmarch: https://www.coalmarch.com/podcastPestSure: https://www.pestsure.com/Voice for Pest: https://www.voiceforpest.com/podcastForshaw: https://www.forshaw.com/Peer Groups:https://www.pmpindustryinsider.com/peergroups
Insiders Conference:
https://www.pmpindustryinsider.com/conference
Jun 18
36 min

This week, Dan and Donnie welcome Adam Weber, co-founder and CEO of Driven, to discuss how data and employee engagement tools can help pest control companies improve performance. Adam shares his journey from pest company owner to developing Driven, an employee engagement platform that helps service professionals see real-time scorecards and performance metrics. They cover how Driven works, the importance of giving employees ownership of their performance data, and why pest companies should focus on maximizing labor efficiency.
Guest: Adam Weber, co-founder and CEO of DrivenHosts:Dan Gordon, PCO Bookkeepers & M&A Specialists: https://pcobookkeepers.com/Donnie Shelton, Triangle Home Services: https://trianglehomeservices.com/Sponsors:Coalmarch: https://www.coalmarch.com/podcastPestSure: https://www.pestsure.com/Voice for Pest: https://www.voiceforpest.com/podcastForshaw: https://www.forshaw.com/Peer Groups:https://www.pmpindustryinsider.com/peergroups
Insiders Conference:
https://www.pmpindustryinsider.com/conference
Jun 11
35 min

This week, Dan and Donnie break down the recent drop in Rollins stock, what’s driving Wall Street’s reaction and why it matters for the pest control industry. They discuss the impact of CFO Ken Krause’s resignation, explain why the core business remains strong and review what this could mean for valuations, deal activity and rolled equity in today’s M&A market.
Hosts:Dan Gordon, PCO Bookkeepers & M&A Specialists: https://pcobookkeepers.com/Donnie Shelton, Triangle Home Services: https://trianglehomeservices.com/Sponsors:Coalmarch: https://www.coalmarch.com/podcastPestSure: https://www.pestsure.com/Voice for Pest: https://www.voiceforpest.com/podcastForshaw: https://www.forshaw.com/Peer Groups:https://www.pmpindustryinsider.com/peergroups
Jun 4
31 min

🎙️ Welcome to Insiders Rewind — Recapping May.
This month, we are looking back to:
Ep. 273 - Answering the Call: When & How to Deploy AI Voice In Your Business
Ep. 274 - Brace for Impact: Economic Signals Pest & Lawn Owners Should Watch
Ep. 275 - Streamlining the Pest Control Sales Process
Ep. 276 - CEO Perspective: Next-Gen Leadership at Epcon Lane
A HUGE shout to our sponsors!
Coalmarch: https://www.coalmarch.com/podcast
PestSure: https://www.pestsure.com/
Voice for Pest: https://www.voiceforpest.com/podcast
Forshaw: https://www.forshaw.com/
Peer Groups:
https://www.pmpindustryinsider.com/peergroups
Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists:
https://pcobookkeepers.com/
Donnie Shelton, Triangle Home Services:
https://trianglehomeservices.com/
We’d love to hear from you. Drop a comment, leave a review on Apple Podcasts or Spotify, and connect with us on social media @PMPIndustryInsiders.
Jun 1
14 min

In this episode of the PMP Industry Insiders Podcast, Dan and Donnie interview Kacey Wyman, CEO of Epcon Lane Pest Control, a fourth-generation family business. They discuss her transition to CEO, her involvement in NPMA leadership, and what it takes to create a self-sustaining business while maintaining 90 percent recurring revenue. She also shares details about the company's nonprofit initiative supporting children with cancer and their families through Akron Children's Hospital.Guest: Kacey Wyman, CEO, Epcon Lane Pest ControlHosts:Dan Gordon, PCO Bookkeepers & M&A Specialists: https://pcobookkeepers.com/Donnie Shelton, Triangle Home Services: https://trianglehomeservices.com/Sponsors:Coalmarch: https://www.coalmarch.com/podcastPestSure: https://www.pestsure.com/Voice for Pest: https://www.voiceforpest.com/podcastForshaw: https://www.forshaw.com/Peer Groups:https://www.pmpindustryinsider.com/peergroups
May 28
31 min

This week, SmarterLauch Co-Founders Eric Fletcher & Cody Smith join Dan and Donnie on the PMP Industry Insiders Podcast. They walk through the development of their proposal software, how it works and the ROI pest control companies typically see when they use it. Donnie also shares Triangle Pest Control's experience with SmarterLauch.Guests: Eric Fletcher & Cody Smith, Co-Founders, SmarterLaunchHosts:Dan Gordon, PCO Bookkeepers & M&A Specialists: https://pcobookkeepers.com/Donnie Shelton, Triangle Home Services: https://trianglehomeservices.com/Sponsors:Coalmarch: https://www.coalmarch.com/podcastPestSure: https://www.pestsure.com/Voice for Pest: https://www.voiceforpest.com/podcastForshaw: https://www.forshaw.com/Peer Groups:https://www.pmpindustryinsider.com/peergroups
May 21
40 min

Economist, author and Forbes contributor Bill Conerly, Ph.D., join Dan and Donnie this week on the PMP Industry Insiders Podcast. Bill discussed the potential for a global recession related to the war in Iran, changing labor market dynamics, AI's impact and more. He closed with advice for a simple approach to contingency planning in your business.
Guest: Bill Conerly, Ph.D., Economist, Author & ConsultantHosts:Dan Gordon, PCO Bookkeepers & M&A Specialists: https://pcobookkeepers.com/Donnie Shelton, Triangle Home Services: https://trianglehomeservices.com/Sponsors:Coalmarch: https://www.coalmarch.com/podcastPestSure: https://www.pestsure.com/Voice for Pest: https://www.voiceforpest.com/podcastForshaw: https://www.forshaw.com/Peer Groups:https://www.pmpindustryinsider.com/peergroups
May 14
37 min

This week, Dan and Donnie welcome back Raymond Kidwell, director of business development for Voice for Pest, for an update on the current capabilities of AI voice agents. Raymond explains how pest and lawn companies are using this ever-changing technology now, where it's going in the future, and how companies that have not yet incorporated it can get started.
Guest: Raymond Kidwell, Director of Business Development, Voice for PestHosts:Dan Gordon, PCO Bookkeepers & M&A Specialists: https://pcobookkeepers.com/Donnie Shelton, Triangle Home Services: https://trianglehomeservices.com/Sponsors:Coalmarch: https://www.coalmarch.com/podcastPestSure: https://www.pestsure.com/Voice for Pest: https://www.voiceforpest.com/podcastForshaw: https://www.forshaw.com/Peer Groups:https://www.pmpindustryinsider.com/peergroups
May 7
40 min

🎙️ Welcome to Insiders Rewind — Recapping April.
This month, we are looking back to:
Ep. 268 - After the Exit: How to Keep More of What You’ve Built
Ep. 269 - Q1 Wrap: A Cooling Economy or Just a Cold Winter?
Ep. 270 - Reactive to Proactive: Rethinking Driver Safety in Pest & Lawn
Ep. 271 - How to Build Strong Mid-Level Management in Pest Control
Ep. 272 - Scale Smarter with ROI-Driven Marketing in Pest & Lawn
A HUGE shout to our sponsors!
Coalmarch: https://www.coalmarch.com/podcast
PestSure: https://www.pestsure.com/
Voice for Pest: https://www.voiceforpest.com/podcast
Forshaw: https://www.forshaw.com/
Peer Groups: https://www.pmpindustryinsider.com/peergroups
Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists: https://pcobookkeepers.com/
Donnie Shelton, Triangle Home Services: https://trianglehomeservices.com/
We’d love to hear from you. Drop a comment, leave a review on Apple Podcasts or Spotify, and connect with us on social media @PMPIndustryInsiders.
May 4
18 min
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