He failed his insurance exam three times. Got fired for being one of the worst agents in America. Then, in his 17th year, someone told him to stop talking and start asking — and everything changed. Van Mueller, 54-year industry veteran and 36-time Top of the Table qualifier, joins Scott Heinila to share the 5 questions every advisor should be asking, why Americans love to buy but hate to be sold, and how a single question in a grocery store turned into a $600,000 client.