Show notes
Today’s guest is a man who definitely understands the e-Commerce field and the issues and challenges that surround it. Brent Bellm is the CEO at BigCommerce, and over the years he’s also held key roles at HomeAway, PayPal, eBay, Escalate, and more. Listen in to today’s episode to hear Brent discuss what he’s learned in previous roles that he took with him to BigCommerce, how his approach to business has shifted, and how he defines what his company is doing.
Topics Discussed in Today’s Episode:
- How Brent replies to email so quickly
- What Brent learned from Escalate and why he thinks the space wasn’t ready at the time
- How Brent applied what he learned later in BigCommerce
- How Brent identified the mid-market gap
- The biggest shift in approaching business at PayPal as opposed to BigCommerce
- How Brent’s background helps him at BigCommerce
- How Brent has weighed the pros and cons of opening up the market
- What Brent’s lessons at PayPal Europe taught him that he’s using at BigCommerce
- When Brent decided to go with the traditional model
- How BigCommerce convinced investors that other e-Commerce businesses were not a threat
- How Brent prioritizes his approach
- Brent’s approach to hiring
- Balancing each person’s superpower in a group
- What is different since the IPO
- Brent’s advice for entrepreneurs
Resources:
Automate BigCommerce order fulfillment with ShipBob
BigCommerce: Ecommerce for a New Era
