Arvin Teano, the Chief Delivery Officer at Seller Candy, joins Ian Kaneshiro to discuss the importance of Amazon account health and how sellers can maintain a good account rating. Arvin explains that account health is crucial because it affects a seller's ability to win the buy box and avoid account suspension. He advises sellers to monitor their feedback, the voice of the customer, and performance metrics to identify any issues. Arvin also highlights the Account Health Assurance program, which allows sellers to enroll and receive support from Amazon to resolve any issues without the risk of suspension.Topics & Timestamps: 00:08 Introduction to the topic of Amazon account health01:19 Arvin's background and experience managing Amazon accounts03:23 Importance of account health and potential consequences of violations05:21 Eligibility and details of Amazon's Account Health Assurance program07:07 Account Health Assurance is not a paid program08:40 Tips for auditing account health and identifying issues10:39 Monitoring metrics on a daily basis11:56 Importance of knowing which department to contact for support12:49 Challenges of navigating different departments within Amazon13:16 Troubleshooting before contacting support13:47 KPIs and workflow in Amazon seller support15:13 Importance of resolving issues quickly for sellers15:53 Standard operating procedure for issue resolution16:56 Handling IP violations and communication with reporting sellers18:23 Developing internal processes and staying up-to-date19:23 Amazon's recent update on required attributes for listings20:51 Sources for staying up to date: Seller Central, influencers, emails22:04 Tips for sellers: disable the refurbishment option, enable return settings24:07 Importance of resolving account health violations to avoid inventory disposal25:06 Reminder to check stranded inventory return settings to avoid disposalConnect with our guests: YouTube: https://www.youtube.com/@sellercandyproFacebook: https://www.facebook.com/SellerCandyPro Instagram: https://www.instagram.com/sellercandyamz/ Connect with our host:Ian on LinkedIn: https://www.linkedin.com/in/iankaneshiro/ Ian on Instagram: https://www.instagram.com/iankaneshiro_Stay connected with Seller Snap:Website: https://www.sellersnap.io/LinkedIn - https://www.linkedin.com/company/seller-snap-inc./ Instagram - https://www.instagram.com/sellersnap.io/ Facebook- https://www.facebook.com/sellersnap.io/ Full video episodes are always uploaded on YouTube.Subscribe here: https://bit.ly/3qZwUaFNot Another eComm Podcast By Seller Snap- helping sellers optimize their Amazon store through smart algorithmic repricing.Seller Snap offers all Amazon sellers a 15-day free trial - find out if we are the right repricer for you and your Amazon store. Visit https://www.sellersnap.io 

In this episode, Ian Kaneshiro interviews Kris McCauley, an eCommerce specialist and successful Amazon seller. They discuss the importance of staying positive and resilient in the face of challenges and setbacks. Kris shares personal examples from his own business journey where things went wrong, but he was able to find something positive within those experiences. He emphasizes the need to learn from mistakes and view them as opportunities for growth. Kris also talks about the tools and strategies he uses to maintain a positive mindset and overcome obstacles. He highlights the importance of outsourcing tasks and finding the right tools and people to support your business. Kris provides insights into the common misconceptions about being an Amazon seller and offers advice for entrepreneurs and business owners who may be struggling to see the positive side of things.Topics & Timestamps:00:07 | Introduction to the importance of staying positive in business01:33 | Kris McCauley's background in e-commerce and Amazon FBA02:50 | Finding positive lessons in business failures06:41 | Tools and strategies for maintaining a positive mindset09:55 | Overcoming daily struggles in the Amazon space10:07 | Outsourcing tasks to people who enjoy them11:50 | Utilizing tools and AI technology to streamline processes12:57 | Essential tools for Amazon sellers: sales history, sales estimator, repricer13:44 | Importance of finding tools to save time and money15:22 | Outsourcing tasks and trading to lighten workload17:34 | Common misconceptions for Amazon sellers18:17 | Focus on numbers and scalability19:30 | Psychological benefits of offloading tasks21:18 | Gamifying work to increase motivation and output23:04 | Supporting employees with proper tools and workstations24:42 | Importance of leaders having employees' backs25:21 | Finding inspiration from others' success stories26:39 | Gaining perspective and realizing the insignificance of problems27:28 | The power of the grain of salt28:22 | Putting things into perspective29:09 | Wrapping up the conversationConnect with our guests: Youtube: https://bit.ly/3FAy7tH)Instagram: https://www.instagram.com/krismccauleyofficial/Connect with our host:Ian on LinkedIn: https://www.linkedin.com/in/iankaneshiro/ Ian on Instagram: https://www.instagram.com/iankaneshiro_Stay connected with Seller Snap:Website: https://www.sellersnap.io/LinkedIn - https://www.linkedin.com/company/seller-snap-inc./ Instagram - https://www.instagram.com/sellersnap.io/ Facebook- https://www.facebook.com/sellersnap.io/ Full video episodes are always uploaded on YouTube.Subscribe here: https://bit.ly/3qZwUaFNot Another eComm Podcast By Seller Snap- helping sellers optimize their Amazon store through smart algorithmic repricing.Seller Snap offers all Amazon sellers a 15-day free trial - find out if we are the right repricer for you and your Amazon store. Visit https://www.sellersnap.io 

Jimmy Smith, an experienced Amazon seller and mentor, discusses the importance of calculated risk-taking and the value of being a team player in business. He emphasizes the benefits of starting with arbitrage as a low-risk opportunity to learn the ins and outs of selling on Amazon. Jimmy also addresses the changing landscape of Amazon, with more brands selling directly on the platform, and suggests that sellers focus on regional and niche products to find opportunities. He encourages sellers to know themselves and their motivations and to set actionable goals to achieve success.Topics & Timestamps: 0:00:07 Introduction to the podcast and the connection between sports and business0:01:40 Introduction to Jimmy Smith, an Amazon seller and entrepreneur0:04:21 The importance of getting started with Arbitrage0:07:45 The mixed feelings about encouraging people to try new ventures0:08:16 Common reasons for failure in Arbitrage0:09:07 The importance of dedication, persistence, and community0:11:20 The value of community and learning from others0:11:48 The benefits of sharing struggles and receiving help from a community0:12:41 Importance of community and support in business success0:13:19 Business is more of a science than an art0:14:57 The pressure of comparing oneself to others on social media0:15:55 The value of having someone to talk to about struggles0:17:29 Brands selling directly on Amazon affecting arbitrage and resellers0:18:28 Opportunities in regional and niche products0:19:36 Using arbitrage as a foundation to learn and pivot0:22:02 Taking skills and knowledge from arbitrage to other business models0:23:31 New sellers have valuable knowledge to offer brands0:25:07 Reflecting on growth and not getting distracted by other opportunities0:26:12 Importance of focusing on one thing at a time0:27:07 Knowing yourself and finding the right support system0:28:20 Surrounding yourself with encouraging communities0:29:23 Focusing on leading goals and taking action0:31:03 Wrapping up the conversation0:31:17 Thanking the guest0:31:31 Closing remarks and appreciation for the podcastConnect with our guests: Website: askjimmysmith.comYoutube: youtube.com/@AskJimmySmithLinkedin: https://www.linkedin.com/in/jimmysmith1/ Facebook: @askjimmysmithInstagram: @askjimmysmithTwitter: @askjimmysmithConnect with our host:Ian on LinkedIn: https://www.linkedin.com/in/iankaneshiro/ Ian on Instagram: https://www.instagram.com/iankaneshiro_Stay connected with Seller Snap:Website: https://www.sellersnap.io/LinkedIn - https://www.linkedin.com/company/seller-snap-inc./ Instagram - https://www.instagram.com/sellersnap.io/ Facebook- https://www.facebook.com/sellersnap.io/ Full video episodes are always uploaded on YouTube.Subscribe here: https://bit.ly/3qZwUaFNot Another eComm Podcast By Seller Snap- helping sellers optimize their Amazon store through smart algorithmic repricing.Seller Snap offers all Amazon sellers a 15-day free trial - find out if we are the right repricer for you and your Amazon store. Visit https://www.sellersnap.io 

Dr. Pradeep Kumar, a former war refugee turned award-winning scientist and entrepreneur, shares his insights on analyzing distressed Amazon and e-commerce businesses. He emphasizes the importance of separating ego from identity and highlights four key areas that often lead to business distress: human resource management, poor supplier relationships, logistics issues, and inventory mismanagement. Dr. Kumar's scientific background helps him approach these problems with a hypothesis-driven mindset, allowing him to ask critical questions and analyze data to find solutions. He advises aspiring entrepreneurs to view business as a numbers game, take risks, and focus on consistent performance throughout the year.Topics & Timestamps: 00:07 Introduction to guest and topic of distressed Amazon businesses02:07 Pivotal moments in guest's life and career05:34 Importance of separating ego and identity in business07:37 Difficulty for Amazon sellers in separating their identity from their business09:23 Four areas where sellers lose their way in distressed businesses10:47 Lack of clear mission and vision hurting companies11:21 Balancing brand vision and mission with making money11:48 Four areas identified as key factors in declining businesses14:08 Response from distressed companies is positive and impressed with questions18:51 Scientific background helps in analyzing businesses and asking critical questions19:54 Hypothesis-driven questions help identify problems and analyze data21:41 Example of HR spend analysis and conclusions24:14 Using hypothesis, data, and conclusion as a decision-making tool25:11 Specific questions needed to answer doubts and hypotheses.26:48 Some companies lose focus on profit and loss statements.27:11 Ambitious companies can lose sight of important details.28:04 Life is a numbers game, risk game, and sales game.28:59 Q4 numbers should be approached with caution.29:42 Overstocking and bulk saving may not be the best approach.30:03 Closing remarks and thank you.Connect with our guests: Linkedin: https://www.linkedin.com/in/pksacitharan/Youtube: https://www.youtube.com/channel/UC9UW7wJGkOrYmbBCU3jCMbgFacebook: https://www.facebook.com/pradeep.sacitharanInstagram: https://www.instagram.com/pksacitharan/Twitter: https://twitter.com/PKSacitharanConnect with our host:Ian on LinkedIn - https://www.linkedin.com/in/iankaneshiro/ Stay connected with Seller Snap:Website: https://www.sellersnap.io/LinkedIn - https://www.linkedin.com/company/seller-snap-inc./ Instagram - https://www.instagram.com/sellersnap.io/ Facebook- https://www.facebook.com/sellersnap.io/ Full video episodes are always uploaded on YouTube.Subscribe here: https://bit.ly/3qZwUaFNot Another eComm Podcast By Seller Snap- helping sellers optimize their Amazon store through smart algorithmic repricing.Seller Snap offers all Amazon sellers a 15-day free trial - find out if we are the right repricer for you and your Amazon store. Visit https://www.sellersnap.io 

In this episode, Ian Kaneshiro interviews Corey Ganim, a seasoned Amazon seller who shares his insights on effective communication and building relationships with wholesalers. Corey emphasizes the importance of sales skills in the Amazon wholesale business and highlights the need for objection handling and follow-up. He recounts his experience at a trade show where he successfully closed a deal with a supplier by demonstrating his knowledge and readiness to make a purchase. Corey also discusses the value of understanding the real objections behind a supplier's initial rejection and tailoring your pitch to address their concerns. He emphasizes the significance of follow-up in building profitable relationships with suppliers and shares his approach to scheduling and maintaining consistent communication. Topics & Timestamps: 00:07 Introduction to the importance of effective communication in e-commerce.01:15 Corey Ganim's background in corporate software sales and Amazon wholesale.04:25 Corey's experience at ASD trade show and overcoming objections from suppliers.08:19 The importance of objection handling and sales techniques in Amazon wholesale.09:48 Understanding the "why behind the why" and effective communication skills.10:38 Importance of listening and reading between the lines11:14 Overcoming objections by asking "why" and finding the real objection12:23 Importance of diversifying and not putting all eggs in one basket15:01 Sales skills are crucial in the wholesale business16:47 The most important component is consistent follow-up18:11 Following up for months or years to build trust19:22 Follow-up is undervalued and free20:58 Using Google Sheets and Todoist for tracking and scheduling follow-ups21:24 Follow-up cadence and balancing urgency22:06 Sales as art and science, experience vs. standard procedure22:40Tailoring follow-up based on vendor's request23:13 Understanding the why and effective communication24:08 Tenacity in sales and handling rejection25:34 Making suppliers' lives easier for successful partnerships26:58 Quality relationships with suppliers over quantity27:39 Leading with value in communication and sales28:54 Customizing value based on distributor or manufacturer29:02 Summary and thanks for sharing experiencesConnect with our guests: https://gobrandrocket.com/Email: [email protected] with our host:Ian on LinkedIn - https://www.linkedin.com/in/iankaneshiro/ Stay connected with Seller Snap:Website: https://www.sellersnap.io/LinkedIn - https://www.linkedin.com/company/seller-snap-inc./ Instagram - https://www.instagram.com/sellersnap.io/ Facebook- https://www.facebook.com/sellersnap.io/ Full video episodes are always uploaded on YouTube.Subscribe here: https://bit.ly/3qZwUaFNot Another eComm Podcast By Seller Snap- helping sellers optimize their Amazon store through smart algorithmic repricing.Seller Snap offers all Amazon sellers a 15-day free trial - find out if we are the right repricer for you and your Amazon store. Visit https://www.sellersnap.io 

Yoni Kozminski, Co-Founder and CEO of Escala, shares his insights on the challenges of delegation and decision-making in business. He discusses the common problem of leaders getting caught up in day-to-day firefighting, and the importance of letting go and trusting others to handle tasks and make decisions. Yoni emphasizes the need for clarity in roles and responsibilities, setting clear goals and metrics, and creating a system for effective communication and feedback. He also addresses the unique challenges of managing remote teams and offers tips for success.Topics & Timestamps: [0:00:07] Introduction to the challenges of delegation in business[0:01:19] Yoni Kozminski's background and role in helping businesses[0:04:27] The concept of firefighting in business operations[0:07:08] Emotional attachment and letting go as a leader[0:09:42] The importance of building feedback loops and systems[0:11:34] Balancing delegation of decision making in the organization[0:13:01] The relationship between decision making and scope of accountability[0:14:14] Budget allocation and business investment decisions[0:15:26] Setting goals and KPIs for team members[0:17:09] Allowing team members to make micro decisions[0:18:20] Building trust and autonomy within the team[0:20:06] Involving the team in goal-setting for accountability[0:21:29] Challenges of decision-making and delegation in remote teams[0:24:07] Importance of clear structure and regular touch points in remote teams[0:25:36] Tip: Build clarity first to delegate tasks effectively[0:26:14] Documenting processes and reducing key person dependency[0:26:47] Yoni's role and expertise in e-commerce consultingConnect with our guests: https://www.linkedin.com/in/yonkoz/ https://www.weareescala.com/ https://www.linkedin.com/company/weareescala/ Connect with our host:Ian on LinkedIn - https://www.linkedin.com/in/iankaneshiro/ Stay connected with Seller Snap:Website: https://www.sellersnap.io/LinkedIn - https://www.linkedin.com/company/seller-snap-inc./ Instagram - https://www.instagram.com/sellersnap.io/ Facebook- https://www.facebook.com/sellersnap.io/ Full video episodes are always uploaded on YouTube.Subscribe here: https://bit.ly/3qZwUaFNot Another eComm Podcast By Seller Snap- helping sellers optimize their Amazon store through smart algorithmic repricing.Seller Snap offers all Amazon sellers a 15-day free trial - find out if we are the right repricer for you and your Amazon store. Visit https://www.sellersnap.io