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Subscribing to Loyalty and Retention - Zen Habito
45 minutes Posted Jan 29, 2020 at 11:00 am.
If you'd like to be a guest on a future episode or want to hear more about a topic, email us at [email protected] Guide
- Introductions
- About Zen Habito
- Career Journey
- About Globe and Mail
- Change in Strategy
- Data & Typical Consumer
- On-boarding Process Then Vs. Now
- Focus on the Future Audience
- Onboarding Process
- Challenges / Advantages
- Bringing Family Values into Business
- 6 Key Pillars
- How do you Define a ‘Positive Experience’ & Take a Loss
- Key Learnings from Past Strategies
- Incorporating Tech
- How do Censorship & Loyalty Intersect?
- Foresee Technological Changes
- Three Key Takeaways
- Working on now
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45:28
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Show notes
If you'd like to be a guest on a future episode or want to hear more about a topic, email us at [email protected] Guide(00:30) - Introductions(00:57) - About Zen Habito(02:50) - Career Journey(05:10) - About Globe and Mail(07:50) - Change in Strategy(09:30) - Data & Typical Consumer(11:15) - On-boarding Process Then Vs. Now(12:50) - Focus on the Future Audience(17:18) - Onboarding Process(20:50) - Challenges / Advantages(23:50) - Bringing Family Values into Business(25:50) - 6 Key Pillars(28:50) - How do you Define a ‘Positive Experience’ & Take a Loss(31:50) - Key Learnings from Past Strategies(34:00) - Incorporating Tech(35:15) - How do Censorship & Loyalty Intersect?(37:10) - Foresee Technological Changes(39:39) - Three Key Takeaways(42:00) - Working on now(44:02) - Contact InfoSocial:https://www.instagram.com/north_report/https://www.linkedin.com/company/the-north-reportLinks:https://ca.linkedin.com/in/zenalynhttps://www.theglobeandmail.com/