
In this episode, Therese covers the ultimate organisational change question – how do you know when you are hitting change overload in your organisation? When is there just too much change taking place where it is impacting your people? Therese discusses the signs in your organisation where you may be hitting your change capacity and what the levers are that decision makers have in their grasp to better manage the capacity at an Enterprise Change level.
2:40 – Setting the scene for this year and how many are grappling with the ‘new normal’ and the impact of our seasons.
3:45 – We discuss the reality of Cognitive overload and what change practitioners need to consider with this
4:20 – The need to simplify and make Change in organisations easy to engage with.
6:00 – We cover some of the indicators of change overload in organisations.
6:58 – Do your people indicators need to be revisited to reflect ‘pandemic’ ways of working?
9:15 – Performance and the relationship with change overload
10:36 – What can decision makers/Executives do about change overload.
11:54 – Evidence has shown you can continuously improve however there are principles that need to be applied and ad hoc, ‘scattergun’ change will not be as effective if not planned well.
16:02 – Consideration of the Change ecosystem is critical to set you up for success.
References
Cognitive load
Come visit us at www.myvirtualchangemanager.com to explore tools and techniques in Change Management.
Aug 7, 2022
18 min

In this episode we talk about NAIDOC week and Therese shares the 3 key lessons she has learned that relate to Change Management. These lessons are: Listening, The Approach and Ritual.
1.55 Get up! Stand up! Show up! NAIDOC 2022 . While we have made progress there is a LONG way to go.
4.02 Art of listening. What 'listening' means in the context of projects.
5.40 Change resistance and the challenge to listen more earnestly
8:00 Lesson 2: How you approach change will determine it's success
11:00 Lesson 3: The importance of ritual. How do you integrate ritual into your organisation?
14.06 It is even more important to acknowledge First Nations People.
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Jul 2, 2022
18 min

Organisations are at a crossroads, facing decisions regarding the future ways of working. One option is to try to go back to the way things were, another is to take the opportunity and reimagine the ways of working. In many ways if considering ways to reimagine the ways of working, there are many opportunities which could result in innovation. From an organisational change perspective, there are new challenges to introducing change in times such as these.
Here are some highlights:
2:05 Shout out to all frontline workers and for carrying our communities during the pandemic
3:30 Therese discusses how different industries face different challenges
4:40 Therese discusses the Microsoft Annual Work Trend Index report for 2022.
5:10 The Changing priority of health over work 6:05 Management challenges in engagement and organisations having ‘work/life’ balance
7:10 Management needing to shift focus managing to outcomes rather than ‘task’
9:05 Managers are feeling disempowered in decision making regarding the decisions about working in the office
11:35 We explore whether Management/Leadership out of touch with the general sentiment in organisations and why
16:08 What are the different capabilities required to manage teams
17:30 Areas to explore when Reimagining the workplace
18:16 The explosion of TEAMS usage
20:25 Transformation and change, and how it can be reimagined
Visit Myvirtualchangemanager to link through to resources.
Jun 14, 2022
26 min

This Episode covers the evolution of Change Management. Therese discusses her own journey into change management, and the 'diamond' of Program Change Effectiveness.
Here are some highlights:
At the commencement of the podcast Therese covers her own experience in projects and change early in her career.
5:48 Therese covers what Change Management is and how it is about bridge building and being a translator
6:26 Therese discusses why Change Management exists and shares a story about her own experience in the early days of customer experience
7:42 The Loyalty Effect by Frederick Reichheld
9:42 Therese covers some of the key people aspects of Change Management
12:00 Therese discusses Program Change vs Organisational Change
14:00 Executive Sponsorship to support Change Management
15:16 The 3 areas of Change to be explored
17:10 The diamond of Change effectiveness
22:00 Adam Grant – Think Again
25:26 The discussion for next podcast – Revert or reimagine which path are organisations taking?
26:34 Fixed mindsets vs growth mindsets
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May 16, 2022
29 min
