How a desire to help led to training, how early failures led to professional development, and how he began writing for industry publications are just a few of the topics I discussed with Mark Pereira. Connect with him on LinkedIn <a href="https://www.linkedin.com/in/marknick/">https://www.linkedin.com/in/marknick/</a>
Music courtesy of Big Red Horse - <a href="https://bigredhorseband.com/" target="_blank">bigredhorseband.com</a>
Brought to you by Happitu - <a href="https://happitu.com/">https://happitu.com/</a>

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#22 - Rick Strub

Hosted by Rob Dwyer, Next in Queue features Customer Experience, Contact Center, Customer Support, Customer Success, Training, Leadership, and Technology experts and practitioners from around the globe. From CEOs to the frontlines, there are lessons and insights in every episode.