Dealing with explosive growth, installing the Net Promoter System℠, and writing a children's book are just a few of the topics I discussed with Donna Drehmann. Connect with her on LinkedIn <a href="https://www.linkedin.com/in/donnadrehmann/">https://www.linkedin.com/in/donnadrehmann/</a>
Check out her book <a href="https://www.amazon.com/Things-Lady-Likes-Donna-Drehmann/dp/1737350106/ref=sr_1_1?keywords=things+lady+likes&amp;qid=1642979215&amp;sprefix=things+lady%2Caps%2C85&amp;sr=8-1">Things Lady Likes</a> on Amazon
Music courtesy of Big Red Horse - <a href="https://bigredhorseband.com/" target="_blank">bigredhorseband.com</a>
Brought to you by Happitu - <a href="https://happitu.com/">https://happitu.com/</a>

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#21 - Mark Pereira

Hosted by Rob Dwyer, Next in Queue features Customer Experience, Contact Center, Customer Support, Customer Success, Training, Leadership, and Technology experts and practitioners from around the globe. From CEOs to the frontlines, there are lessons and insights in every episode.