MSP Mindset with Damien Stevens
MSP Mindset with Damien Stevens
Damien Stevens
AI Agents Are Replacing MSP Busywork
49 minutes Posted May 28, 2026 at 7:00 am.
Intro
Results with AI and Soho
What is managed intelligence
What does MIP mean to him
Where do I start with AI? (Culture first)
0:00
49:07
Download MP3
Show notes
Every Thursday, I build AI agents in Claude Code with other MSP owners. It’s live, free, and on screen. Join our next build ➡️ https://compoundingteams.com/
In this week's episode, Damien sits down with Robert Burke, CEO of Core12 and founder of Sobo, to discuss how AI agents are changing the future of MSP operations. He shares how Core12 grew 62% last year and is trending above 68% this year by using AI agents to handle repetitive internal work that once required manual effort.
He shares their shift from traditional managed services to becoming a Managed Intelligence Provider — combining IT support, cybersecurity, compliance, and AI automation. For MSP owners who want better margins, less operational chaos, and a smarter way to scale, this episode shows where the industry is heading.
Chapters:
Connect more with Damien and Robert:
Damien - https://www.linkedin.com/in/dstevens
Robert - https://www.linkedin.com/in/robburkejr/
📺 Watch on YT: https://www.youtube.com/@mspmindset