MSP Mindset with Damien Stevens
MSP Mindset with Damien Stevens
Damien Stevens
What 20 Years of AI Taught This MSP
47 minutes Posted May 21, 2026 at 7:00 am.
Intro
Getting started with AI
Working on himself around AI
How does this inform his MSP
How do you help people with AI
What he's excited about now
How he leads his team
0:00
47:52
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Show notes
Ready to build agents in your MSP? Join our build sessions todady ➡️ https://compoundingteams.com
In this week's episode, Damien sits down with Jon Salisbury, CEO at Nexigen, to talk about what 20 years of AI experimentation has taught him as an MSP leader. Jon explains why MSPs should stop thinking only in terms of tools and start focusing on use cases, governance, literacy, data quality, and culture. He also breaks down why “locking down” AI is not enough, and why creating a safe “Golden Road” may be the best way to reduce shadow AI and help clients adopt AI responsibly.
Chapters:
Connect more with Damien and Ben:
Damien - https://www.linkedin.com/in/dstevens
Jon - https://www.linkedin.com/in/jonsalisbury/
📺 Watch on YT: https://www.youtube.com/@mspmindset