What happens when an MSP goes all-in on automation first—and then layers in AI the right way? In this episode, Brian Luckey (CIO of Integris) reveals how his team scaled capacity exponentially, saving tens of thousands of hours, increasing profitability, and transforming how work gets done across the organization. If you’re still relying on traditional service models, this conversation will show you why the future belongs to MSPs who combine automation, clean data, and AI-driven workflows to do more with less.Chapters: Connect with Damien and Brian: Damien - https://www.linkedin.com/in/dstevens Brian - https://www.linkedin.com/in/brian-luckey/📺 Watch on YT: https://www.youtube.com/@mspmindset#msp #managedservices #managedserviceprovider