Welcome back to the MicroAdvice Podcast. Thanks for watching the video! Please subscribe to hear more leading voices in customer experience (CX) share tips, tricks and advice you can implement to better serve your customers!

Today, our spotlight is on helping micro-businesses in Southeast Asia to better serve their customers.  We are here with entrepreneur Jonathan McIntosh who is CEO and founder of Opaper (https://www.opaper.app/).

Opaper is a Shopify tailored experience for small to mid-sized businesses in Southeast Asia. 

Joanthan is on a mission to help businesses double their revenue each year by providing tools that are super easy to use. 

You will hear Joanathan and I discuss:

1.)   The concept behind Opaper for providing simple tools that are critical for small and micro-businesses.

2.) How Joan built her business solely around customer needs and feedback. 

3.) How Joan is empowering micro-businesses to employ a specialized customer experience to grow.
 
5.)   Given 100% distance selling, we will hear how Joan is driving high quality CX in Opaper's sales cycle…and tips on how other companies can succeed as well. 

If you have ideas for Podcast episodes, please [email protected] or join me on LinkedIn (https://www.linkedin.com/in/jimbuscaglio).

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