The intersection between Product-led growth and customer experience is a hot topic these days. To learn more, I met with Evan Leong, founder/CEO of Product Signals (https://productsignals.com/).
 
Evan and I topics such as: 
 
1.) His journey for creating Product Signals and how he is aiming to revolutionize the collaboration between Customer Success and Product teams
 
2.) Product-led growth strategies in a B2B SaaS setting to deliver superior CX

3.) Product mapping and blueprinting

4.) Organization/operating models that best support product-led growth strategies

5.) How various teams in a SaaS company (Customer Success, Services, Marketing, Sales) best collaborate with Product teams to maximize the customer experience
 
and much, much more!

If you have ideas for Podcast episodes, please email Jim Buscaglio at [email protected] or add me on LinkedIn (https://www.linkedin.com/in/jimbuscaglio).

​Follow MicroAdvice on Spotify at https://open.spotify.com/show/6bT3xk3dKS5uQYXeVc1i0w
​
-OR-

Listen to MicroAdvice on iTunes https://podcasts.apple.com/us/podcast/microadvice-podcast/id1536424275
​
https://youtu.be/JOEZQfTeBUk

#Customersuccess​​ #CX​​ #Customer​​ #Customerexperience​​ #product #productmanagement #SaaS #startup #founder #PM #Productgrowth #CS