Mastering Innovation
Mastering Innovation
Mack Institute for Innovation Management
‘The Marriage Between Self-serve and Human Interaction Is the Sweet Spot’
20 minutes Posted Sep 13, 2018 at 9:03 pm.
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Show notes
Tim Davis, President of The UPS Store, discusses how the subsidiary combines brick-and-mortar with e-commerce strategies to adapt to the changing retail landscape. Read more: https://mackinstitute.wharton.upenn.edu/2018/ups-store-tim-davis/

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