
What if collision repair was as seamless as booking a hotel?In today’s evolving insurance landscape, repair delays and outdated DRP models continue to impact both claims costs and customer satisfaction. That’s where CrashBay comes in.In this interview with John Harvey, Founder & CEO of CrashBay, we explore how a digital marketplace model is reshaping the future of auto claims and collision repair—for insurers, drivers, and body shops alike.Whether you're an insurer looking to reduce key-to-key delays, a fleet manager searching for consistent repair partners, or a tech-forward shop ready to grow your marketplace—understanding CrashBay’s approach is essential.🔎 In this episode:What is CrashBay, and how does it work?How insurers benefit from faster repair cycles and digital FNOL.Why legacy Direct Repair Programs (DRPs) need modernization.How tech can better match drivers to trusted, available repair shops.The future of APD claims in a connected ecosystem.🎯 At Insurtech Canada, our mission is to highlight emerging solutions like CrashBay that are driving operational efficiency, better claims outcomes, and digital innovation across the Canadian and global insurance ecosystem.CrashBay digital collision repairauto insurance innovationfaster claims processingDRP alternativesauto physical damage (APD) claimsinsurance technology platformsvehicle claims automationrepair shop network technologyCanada insurtech companiesconnected insurance solutionsclaims cycle time reductionsmart shop matching platformFleet repair management#CrashBay #InsurtechCanada #AutoClaims #InsuranceInnovation #CollisionRepair #DigitalFNOL #ConnectedInsurance #AutoRepairMarketplace #ClaimsTech #APDClaims #InsuranceTech #SmartRepairs #Insurtech #fleetmanagementsystem
Sep 22, 2025
51 min

In this episode, we chat with Neil Mitchell—former insurance executive, Ironman athlete, and angel investor. Neil opens up about overcoming mental health challenges, transitioning from corporate life to entrepreneurship, and supporting innovative early-stage ventures.
Discover how resilience, risk-taking, and a passion for innovation have shaped his journey from despair to success. Whether you’re seeking inspiration or insights on business and mental health, this conversation is a must-watch!
🎧 Tune in now and be inspired.
#AngelInvesting #MentalHealth #Entrepreneurship #Innovation #Podcast #insurtech #InsurtechCanada
Jan 24, 2025
1 hr 29 min

Join us for an inspiring and insightful conversation as Joe Canavan, a Canadian icon in finance, fintech, and insurtech, sits down with John Harvey to share his incredible journey. From building industry giants like Fidelity and Wealth Simple to mentoring tech founders and driving innovation through NEXT Canada, Joe offers a front-row seat to the highs and lows of entrepreneurship.
In this episode, Joe shares his unfiltered thoughts on:
1. Startup Success: The critical role of leadership, vision, and strategic grit.
2. Policy Challenges: How Canadian regulations and bad government policies are hindering innovation.
3. Global Impact: Why fostering a supportive ecosystem is essential for entrepreneurs to thrive.
4. Optimism for the Future: Joe’s take on why Canada's startup scene still has enormous potential.
Whether you're entrepreneur, a seasoned investor, or passionate about Canada's startup ecosystem, this podcast delivers actionable insights and hard truths that will leave you motivated to make a difference.
"Entrepreneurs can change the world." – Joe Canavan
Listen now and join the conversation! Don’t forget to like, comment, and subscribe for more exclusive content from leading voices in fintech, insurtech, and innovation.
Nov 20, 2024
1 hr 9 min

Unlock the Future of InsurTech at Amplify 2024!
Join us as we dive into the world of InsurTech in Canada with Sherif of Trufla.
As we discuss the upcoming Amplify conference, the most anticipated InsurTech event of the year. Discover how Amplify is more than just a conference—it's the heartbeat of the industry, uniting brokers, carriers, VCs, and tech innovators. Whether you're looking to network, learn about cutting-edge technologies, or simply plug into Canada's thriving InsurTech ecosystem, this is the place to be.
Listen now and get ready to Amplify your impact!
Nov 20, 2024
15 min

Join us for an exclusive interview with Christy Barsalou (Silvestri), President & CEO of QuickFacts Inc., as she shares insights into the innovative solutions revolutionizing the brokerage industry. Discover firsthand how QuickFacts is reshaping underwriting comparisons and empowering brokers with centralized carrier information, all from the perspective of a seasoned industry leader.
May 1, 2024
1 hr 3 min

In this insightful and lesson-packed interview with Lloyd’s Canada Inc. President, Marc Lipman, we delve into the company's pioneering progress over the past 350 years and beyond. Join us as we explore Lloyd's historical milestones, their contributions to the insurance industry, and their unwavering commitment to driving innovation.
May 26, 2023
59 min

Where have you been all our lives?.. We present Montreal based FlightClaim.ca - It's finally here a consumer advocacy service that helps you seamlessly manage your passenger flight claims in the event of flight disruption. Do you know your rights? Don't worry, FlightClaim has your back. We sat down with founder & CEO Jacob Charbonneau who unpacks the important topic of navigating the flight claims process with an expert in your corner. Host John Harvey delves into the details with Charbonneau as they discuss their "Peace of Mind" product and what the company is doing to lobby government, influence legislation and empower Canadians, Americans and others when they have airline claim event. To learn more visit: https://flightclaim.ca/Or: https://volenretard.com/ (en Francais)
Jan 20, 2023
37 min

We caught up with Wisedocs founder & CEO Connor Atchison a military veteran and energetic leader who started his company after experiencing the client journey himself when he had to make a disability claim. This was the catalyst and the fuel that propelled the creation of Wisedocs. Connor and John go deeper into the importance of building a team and feeding the sales machine. They also talk about the challenges founders can face in addition to fundraising and the process of bringing their product to market. To learn more: https://www.wisedocs.ai
Nov 25, 2022
53 min

In this interview we sit down with Optimity CEO Jane J. Wang and host John Harvey to talk about the transition from start-up to scale-up and everything in between. Optimity also launched their new premium app which we discuss in more detail along with other interesting topics like being a "Momtrepreneur" and making it all work!
To learn more about Optimity visit: https://www.myoptimity.com/
Sponsor shout out to Trufla Technology: https://www.trufla.com/
Sep 29, 2022
42 min

Insurtech Canada founder and host John Harvey was a guest speaker at the Insurtech Balkans Hub international summit. In this video Harvey provides an overview of the Insurtech industry in Canada. To learn more visit: Insurtech Canada - https://insurtechcanada.caInsurtech Balkans Hub - https://insurtechbalkans.tech References: Luge Capital Canadian Insurtech Landscape https://www.luge.vc/status-of-the-can... Fraser Group & Statista The Digital Insurer
Mar 30, 2022
40 min
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