This week Jeff revisits his interview with Katie Burke, Chief People Officer at HubSpot for a discussion about the HubSpot Culture Code. Katie shares how to make inclusivity part of your organization’s DNA through transparency, measurement, integrity, and authenticity. Jeff and Katie discuss ways to leverage both the head and heart to make the case for diversity improvement, and why these elements must be a business priority. Katie talks about the importance of treating employees well even when things are not going well at your organization. She shares the importance of vulnerability and how therapy can help reduce defensiveness and reactivity while leading to improved self-awareness.

In this podcast episode, we explore the lasting impact of the pandemic on work culture and customer relationships. Jeff's guest Jim Harter, is the Chief Scientist of Workplace Management and Wellbeing at the Gallup Corporation. Jim shares insights from his upcoming book "Culture Shock," offering solutions for a better world of work and life. Jeff and Jim discuss the common challenges organizations are facing coming out of the pandemic, including deteriorating customer relationships and declining employee engagement. Jim reveals the key habits of great managers and the five innate traits that predict managerial success. They dive into the importance of focusing on employee strengths rather than weaknesses, and how to build a diverse, strengths-based culture. Listen to discover how organizations can thrive in the post-pandemic era and create an engaged and productive workforce.

Explore the connection between sports and business with Jeff's guest, Randy Bennett. Randy is the renowned Saint Mary’s Men’s Basketball coach and on this episode he shares his insights and experiences in coaching his team to excellence. Randy shares about the transormation from when he inherited a 2-27 team 20-years ago to one of the top non-Power 5 programs in the US, with a 70.9% win-loss ratio. Together, Jeff and Randy discuss leadership, teamwork, strategy, and culture in both sports and business. Randy shares valuable coaching tips about the importance of adaptability, a positive attitude, and teamwork in achieving success. They discuss the difference between improving personal best personal average, and how to manage systemic turnover in sports and business.

Difficult conversations are commonplace at work, but many people avoid them. Avoiding conflict sometimes feels easier, so we might avoid that tough conversation even though not having it might come at a high cost. In this episode, Jeff speaks to an expert who helps us understand the best strategies for managing difficult conversations and conflicts. Francesca LeBaron is a faculty member at the UC Berkeley Haas School of Business and she "teaches the class" (literally) on healthy conflict at work. Jeff and Francesca explore why it's important to know the goal of a conversation before engaging, how visioning helps us be proactive with difficult conversations, and the impact role-playing has on our ability to resolve conflict in a healthy way. Francesca also shares practical tips for employees looking to manage conflict when trying to manage up. She also talks about the tangible financial benefits of conflict resolution, including increased engagement, reduced turnover, better productivity, and improved brand equity.

In this episode, Jeff and his guest are diving into the exciting world of HR Tech! To shed some light on this complicated topic, Jeff interviewed Phil Strazzulla, Founder of [SelectSoftware Reviews](https://www.selectsoftwarereviews.com/), a website dedicated to helping HR teams find and buy the right software. Phil is passionate about HR Tech, remote work, investing, and people operations. Jeff and Phil explore the biggest and most important trends in HR Tech, why they matter, and the hottest categories currently in HR Tech. They also discuss the ROI of different types of HR software and which categories provide the greatest opportunity for business transformation. Additionally, they talk about the cost of not implementing the right HR Tech, how AI is impacting the industry now, and how it will transform the future. Jeff and Phil dive into how we can use AI to eliminate bias and what practices leaders need to deploy before considering installing new tech in the workplace. Finally, they discuss why HR tech will never replace the critical face-to-face conversations we must have in the workplace.

In this episode of the Human Capital podcast, host Jeff Hunt interviews Juliet Schor, Professor of Sociology at Boston University and board member of 4 Day Week Global, a research non-profit studying the concept of a four-day workweek. Juliet shares her findings on the benefits of a shorter workweek, including better work-life balance, higher employee retention, increased productivity, and decreased burnout rates. She also discusses how companies successfully made the shift to a four-day workweek and whether this change will become a competitive advantage for recruiting and retention. Juliet addresses concerns about measuring productivity and overcoming resistance from leaders who may be skeptical of this paradigm shift. Juliet's research sheds light on why this idea is gaining momentum and why it may become a significant ESG measure for companies in the future.

In this episode, Jeff and his guest Sumeet Salwan dive deep into how to identify and create value in an organization, while building a truly innovative and inclusive organizational culture. Sumeet is a co-founder of CEO Works, and he helps public-company CEOs make better value-creation decisions when leveraging talent. Previously he was Global Head of HR for the Johnson & Johnson consumer and medical device companies. He was also with Unilever for over 20 years, rising from intern to Senior VP, of HR. Sumeet shares how to build cultures that move beyond the numbers when improving diversity. Sumeet and Jeff discuss how to improve diversity awareness, improve decision-making, and why alternate viewpoints can result in improved outcomes.

This week Jeff and his guest talk about something that feels counter-intuitive to many; reducing workplace stress while also achieving higher productivity. Jeff's guest Chris Bailey is a best-selling author and lecturer on both productivity and calm. In their conversation, Chris shares with Jeff about the science behind living a deeper, more intentional life. They discuss the link between calmness and productivity, the impact of dopamine on our ability to be calm, and simple strategies that can not only reduce anxiety and home and work, but lead to a greater sense of peace. Chris helps listeners understand what the six factors are that lead to burnout, how to do a dopamine fast, and how to make better decisions about dividing our time between the digital and analog worlds.

In this episode, Jeff and his guest help us unpack how we can approach uncertainty through a lens of opportunity. This week's guest is Chris Scalia, he is Senior Vice President and CHRO at The Hershey Company, overseeing 16,000 employees. Chris is a C-suite executive with a rare combination of HR expertise, commercial business acumen and experience practicing HR law. Jeff and Chris show us how HR can play a pivotal business role in converting VUCA to opportunity. They talk about how leaders can not only plan better during times of uncertainty, but make better strategic decisions that benefit employees, customers, and stakeholders when things seem to be volatile and complex. Jeff and Chris talk about how to avoid overcorrection when managing in the face of risk and economic pressure, and the power of empathy when connecting with others.

Jeff is back from his short sabbatical to welcome Gloria Mark, Chancellor’s Professor at UC Irvine. Jeff and Gloria discuss the relationship between our digital and offline behavior. They talk about technology at work, and how stress and mood are affected by our computer usage. Gloria shares research on how we are easily overloaded with information, and as a result get overwhelmed — especially in the workplace. Jeff and Gloria debunk the fallacy of multitasking and reveal the benefits of monotasking. They talk about the 4 myths of using technology at work. Gloria shares how meditation and mindfulness can improve our ability to focus, helping us to achieve goals, communicate better, make better decisions, and dramatically improve efficiency and safety. Gloria's New Book: [Attention Span](https://www.amazon.com/Attention-Span-Groundbreaking-Happiness-Productivity/dp/B0BF18MYL9/ref=sr_1_1?keywords=attention+span+gloria+mark&qid=1675459755&sprefix=attention+span%2Caps%2C202&sr=8-1)